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NATNAEL KEBEDE MEGERESA, customer services staff

NATNAEL KEBEDE MEGERESA

customer services staff·Emaar Malls Group

Ethiopia

Diploma, Information Technology

Work experience

Total years of experience: 2 years, 5 months

customer services staff

September 2013 - January 2016

Emaar Malls Group

Dubai, United Arab Emirates

September 2013 - January 2016

The Loyalty Executive is responsible for enhancing the overall guest experience to drive repeat visits, handling member registration for the B-KidZanian PaZZport program, and managing daily operational customer service inquiries. The role ensures that families and frequent visitors feel valued, engaged, and supported throughout their journey inside the city of KidZania.

Company industry:
Entertainment

Education

Addis Ababa Science And Technology University

June 2010

June 2010

Diploma, Information Technology

Ethiopia

Skills

Computer Maintenance
Intermediate
Computer Maintenance
Intermediate
Content Creation
Intermediate
Content Creation
Intermediate
Communication Skills
Expert
Communication Skills
Expert
Teamwork
Expert
Teamwork
Expert
Working Under Pressure
Intermediate
Working Under Pressure
Intermediate

Languages

English

Expert

Arabic

Beginner

Training and Certifications

Training
yalla Arabic , Customer Service & Hospitality Safety and Security,
emarr

Hobbies and interests

Redding Book ,contenet creator ,