غادة علوه

• Lead, manage, and develop a team of service professionals to ensure
the efficient and effective delivery of service operations
• Establish and maintain a high-performance culture, focusing on
customer satisfaction and operational excellence
• Build and maintain strong relationships with clients and stakeholders
• Ensure client satisfaction through timely and high-quality service
• Oversee the entire service operation, including installations,
maintenance, and repairs
• Monitor service schedules and manage resources effectively to ensure
optimal service levels
• Develop and implement strategies to improve service delivery
efficiency and productivity
• Align services with the overall business objectives and customer needs
• Manage budgets and resources, financial performance, and
profitability of service operations
• Identify opportunities for cost savings and revenue generation
• Ensure all operations comply with local laws, regulations, health &
safety, and company standards
• Encourage innovation and improvement within the service team
• Utilize customer feedback and market insights to enhance service

• Lead strategic planning to enhance facility efficiency and meet long term goals.
• Manage budgets and resources, achieving cost savings and operational targets.
• Ensure regulatory compliance across safety, environmental, and legal standards
• Build strong stakeholder relationships to support operational success.
• Direct and develope cross functional teams to drive high performance.
• Oversee maintenance programs to ensure system reliability.
• Optimize space and resources utilization for operational effectiveness.
• Collaborate across departments to align operations with business objectiveness

• Contribute to short and long-term organizational planning and strategies.
• Ensure property is rented to fullest capacity by increasing the effectiveness
and efficiency in day-to-day operational activities.
• Develop resident retention programs and implement policies to the
community to ensure resident satisfaction and loyalty.
• Study competition and assist in putting in place marketing strategies.
• Organize training programs for staff to enhance their skills.
• Ensure the company and clients adhere to contract terms and ensure
compliance with external and internal regulations/law

• Promote & sell fitness programs.
• Identify prospects of new channels to expand sales.
• Organize and supervise events and competitions.
• Interview and hire trainers of different specialties.
• Manage clients’ training schedules.
• Establish and maintain good relationship with the clients and trainers.
• Ensure on-time collection of payment.

• Design HVAC systems, including load, duct works calculations and drawings.
• Design firefighting systems, including its related calculations and drawings.
• Design plumbing systems, including its related calculations and drawings
(water supply, single stack drainage, double stack drainage)
• Meet clients and specify their requirements for each project
• Prepare progress reports for clients to ensure the timeline is met.
• consult with engineering team members to ensure that designs are feasible
• Prepare tender documents for mechanical systems (specs and BOQ’s).
• Reply for all raised RFI’s from the contractors during tender stages.

• Greeting people and guide them to the event venue and monitor visitor’s access.
• Provide general administrative and clerical support.
• Supervise staff performance and allocate them and maintain events timeline.
• Facilitate operations and respond to emergencies and problems.
• Ensure optimum efficiency and compliance with procedures.