Ghada Alsubaie

Customer Service Agent - Air France & Royal Jordanian Airlines

King Khalid International Airport

• Check passengers’ passports and travel documents to ensure compliance with airline and immigration requirements.
• Complete passenger check-in procedures quickly and accurately, maintaining a high level of customer satisfaction.
• Assist passengers during the boarding process to ensure an efficient and seamless experience.
• Print and review Passenger Name Records and coordinate with immigration officers to take the clearance for takeoff.
• Provide exceptional customer service, handling inquiries and resolving issues in a professional and courteous manner.

Customer Service Agent - Saudia Airlines
King Khalid International Airport

• Check passengers’ passports and travel documents to ensure compliance with airline and immigration requirements.
• Complete passenger check-in procedures quickly and accurately, maintaining a high level of customer satisfaction.
• Assist passengers during the boarding process to ensure an efficient and seamless experience.
• Print and review Passenger Name Records and coordinate with immigration officers to take the clearance for takeoff.
• Provide exceptional customer service, handling inquiries and resolving issues in a professional and courteous manner.

Executive Secretary - Vice Dean’s Office
Digital Technical College

• Serve as the primary point of contact for the Vice Dean’s Office, welcoming and assisting students, faculty members, and visitors.
• Manage all correspondence, including handling phone calls, emails, and official communications with professionalism and confidentiality.
• Organize and maintain the Vice Dean’s calendar, schedule meetings, and coordinate appointments and events.
• Support academic and administrative processes, including admissions, student registrations, and graduation requirements.
• Prepare, type, and compile official reports, letters, and documentation with accuracy and attention to detail.
• Provide comprehensive executive and administrative support to ensure efficient daily operations within the Vice Dean’s Office.