Case Management Officer
Mindset
Total des années d'expérience :1 years, 5 Mois
- Undertook form fill and casework interviews for the purposes of recording case information.
- Improved data quality by constantly monitoring data collection activities.
- Uploaded all data on the system.
- Streamlined survey processes and introduced process improvements that enhanced productivity.
- Improved data quality by constantly monitoring data collection activities in the field.
- Undertook community interviews, household surveys, and focus group discussions, that resulted in meeting a wide range of beneficiaries’ needs.
- Supported the Senior Field Manager in training community mobilizers.
- Promoted durable solutions to a number of issues that the inhabitants of Zaa’tari camp face, by organizing and facilitating regular community gatherings.
- Oversaw and comprehensively managed caravan distribution processes.
- Directed and supervised volunteers and junior level data collectors and trained them on database input procedure.
- Referred issues raised in community gatherings to the relevant non-profit organizations and conducted regular follow up with beneficiaries.
- Conducted vulnerability assessments, developed recommendations, and presented findings to management.
- Managed all aspects of visa applications.
- Coordinated office activities and operations.