Restaurant Operations Manager
Abu El Zulof
Total des années d'expérience :15 years, 3 Mois
- Responsible for recruiting, training and developing employees.
- Employee superivison ensuring everything runs smoothly.
- Assigning employees to specific duties.
- Ensuring highest standards of food and beverage services.
- Ensuring customer satisfaction.
- Overseeing inventory ordering.
- Daily check for equipment maintenance.
- Monitor preparation methods, portion sizes, presentation.
- Managing the duty time schedule of the employees.
Led a team of 65 staf members, including servers, cooks, and support staf, to deliver high-quality service and exceed customer expectations. f f Developed and implemented operational procedures to streamline workflow, improve effeciency and reduce costs, resulting in a 15% increase in profitability. Conducted regular performance evaluations, provided constructive feedback, and identified training needs to foster a culture of continuous improvement and employee development. Collaborated with the culinary team to design innovative menus that catered to diverse customer preferences while ensuring optimal cost management and profitability. Managed inventory levels, conducted regular audits, and negotiated contracts with suppliers to maintain adequate stock levels and minimize waste. Resolved customer complaints and concerns promptly and professionally, striving to turn negative experiences into positive outcomes and enhance customer loyalty.
Conducted comprehensive market research and analysis to identify property values, market trends, and investment opportunities, enabling clients to make informed decisions. Coordinated property showings and inspections, facilitating communication between buyers and sellers. Managed client relationships, addressing inquiries, resolving concerns, and providing regular updates to keep clients informed and engaged throughout the buying or selling journey. Identified lucrative investment opportunities and determined optimal pricing strategies for listings through market research. Leveraged networking and referrals to expand client base and generate leads. Advised clients on property valuation, market trends, financing options, and legal requirements to facilitate informed decision-making throughout the buying or selling process.
Building strong relationships with customers to understand their needs and preferences, and recommending suitable vehicles based on their requirements. Demonstrating extensive knowledge of the latest automotive models, features, and options to assist customers in making informed purchasing decisions. Conducting test drives and explaining vehicle features, benefits, and warranties to potential buyers. Collaborating with the finance and insurance departments to finalize paperwork and facilitate a seamless purchasing experience for customers. Provide ongoing support and assistance to customers throughout the ownership lifecycle, including scheduling service appointments, arranging vehicle deliveries, and addressing post-sale inquiries. Stay updated on industry trends, competitor offerings, and market dynamics to effectively position our dealership and products in the marketplace.
Cultivated and maintained relationships with prospective and existing customers to understand their automotive needs and preferences. Conducted thorough needs assessments and recommended appropriate vehicle models, options, and accessories to match customer requirements and budget constraints. Facilitated test drives and addressed customer inquiries promptly and accurately to enhance the buying experience and build trust and confidence. Participated in ongoing training and professional development programs to stay updated on industry trends, product knowledge, and sales techniques.
- Contact and meet with clients, to of er them the services we provide.
- Explain to clients how specific types of advertising will help promote their products or services
in the most ef ective way.
- Process all correspondence and paperwork related to accounts.
- Answering the questions, and addressing the problems which clients may have with the proposal.
- Analyze sales statistics and prepare reports about clients accounts.
- Developing and providing the clients with promotional plans and kits.
Damascus
Identified and pursued new business opportunities by prospecting, cold calling, networking, and attending industry events to expand the client base and increase market share. Cultivated and maintained relationships with key clients, serving as a trusted advisor and strategic partner to understand their marketing objectives and deliver tailored solutions. Conducted thorough market research and analysis to identify trends, competitive insights, and opportunities for revenue growth, informing product development and sales strategies.