SAP Project/Test Manager cum Delivery Lead
Accenture - India
مجموع سنوات الخبرة :29 years, 0 أشهر
Currently managing the SAP ISU EHP7 technical upgrade and responsible for successful delivery
Managing the project and entire test process including development of the Test Strategy and Test Plans, Finalized other document templates
Engaged the IT and Business users and guided them to prepare the test cases and its execution.
Developed the Project Plan, Test Plan for QA phase
Managed the new test environments build process. Also, conducted the Mock IRT test phases with UAT successfully
Published the daily dash board and preparation of Test Closure Report at the end of each Test phase.
Prepared the cutover plan and engaged the client for successful Go-Live.
Designed and fine-tuned the customer onboarding process for the new customers in one of six new cities. Reviewed the other requirements and prepared the presentations for workshops with client
Configured Master Data Templates (MDT’s) for creating BMD, TMD, device installation and Move-in to automate the customer onboarding process.
Configured the Organizational Structure in FI-CO, setup the FI-CA processes (SD, Payment allocation and priority, Refund and return etc)
Proposed and configured the new billing master data structure which is much easier to maintain than existing.
Daily Interactions with the client for gathering inputs on setting up Billing, DM and FI-CA processes
Prepared the documentations for MDT’s and the new processes for customer onboarding.
Conducted UAT for end users and imparted training on processes implemented.
Developed the Project Plan, having meetings with the client, Reviewed and approved templates of various deliverables in the project
Reviewed the requirements and prepared the presentations for workshops with the client
Understood the AS-IS processes and documented them as foundation to commence design phase. Also, carried out the analysis on impacts because of the implementation of the new processes
Analysed all the existing billing schemas and identified the inefficient rates and suggested the changes in billing rates to stop the generation of zero values posting relevant line items.
Worked on Change of financial year project (to calendar year), assessed all impacted RICEF’s and have them fixed along with regression testing
Designed the processes for PUSH notifications framework, integration of BCRM with SSP and MyTNB mobile application
Responsible for transformation of Meter Centric ISU data model to Customer Centric Data mode and redesign Billing and FI-CA processes as per new data model
Developed the Project Plan, having meetings with the client, Reviewed and approved templates of various deliverables in the project
Reviewed the requirements and prepared the presentations for workshops with client
Understood the AS-IS processes and documented them as foundation to commence Blueprint phase. Also, carried out the analysis on impacts because of the implementation of the new processes
Working on conversion of Meter Centric Data Model to SAP ISU standard customer centric data model
Led the team of functional consultants and developers, and accomplished the designing of all business processes for Revenue Management, Connection Point Management, Asset Management, Service Order Management, BPEM (Business Process Exception Management) and SAP IDEX (Inter Company Data Exchange)
Configured the business processes in retail billing and aggregate billing along with Device Management and FI-CA.
Reviewed and approved all project documents developed for Connection Point Management, Asset Management, Revenue Management, Service Order Management and SAP IDEX.
Published daily dash board for use in communication to stakeholders and escalating the issues and areas of concern to Senior Management.
Provided expertise to functional team in mapping all processes in SAP ISU including designing complex rates in billing to bill retailers and in Aggregate Billing configuration to produce one invoice to each retailer for cumulated charges.
Reviewed and approved bill layout for all retailers developed in SMARTFORMS.
Manage Presales and Utility project streams in this project with a strong focus on SAP related enterprise functions and digital/ web customer portals.
Responsible for delivery of complete ISU solution including FICA, Billing, DM, WM, CS/CRM Web UI with distributed team of business, technical and application individuals.
Responsible for setup of PMO for complete ISU solution delivery. Organized workshops to gather information on existing client processes to conduct 'As-Is' study & approved 'To-Be' documents.
Process Mapping & Configuration of billing and invoicing along with Device Management, designed complex rates and layouts of invoices and have them developed
Configured Master Data Templates for testing team to create test cases in system in testing phase
Develop and execute activities related to end-to-end project management, including amendments in project plans, preparing estimates, scoping and requirement analysis.
•Accomplished the project as Project Manager, executed the project as per separation Plan, reviewed and approved Test Strategy & QA Test Plans
•Liaised with environment team for timely delivery of POC/QA/IRT environments for timely testing.
•Liaised with client to organize QA tests, Integration Regression Test and UAT successfully. Reviewed and approved TCR for each phase.
•Reviewed all test structure in HP ALM and approved for testing
Client 2: Active Stream (Metering Project) (E2E Implementation)
Description: Develop the business processes for new business
Role: Solution Architect for
Led the team of functional consultants and developers, and accomplished the designing of all business processes for Revenue Management, Connection Point Management,
Manage Presales and Utility project streams in this project with a strong focus on
Responsible for delivery of complete ISU solution including FICA, Billing, DM, WM, CS/CRM Web UI with distributed team of business, technical and application individuals.
•Responsible for setup of PMO for complete ISU solution delivery. Organized workshops to gather information on existing client processes to conduct 'As-Is' study & approved 'To-Be' documents.
•Process Mapping & Configuration of billing and invoicing along with Device Management, designed complex rates and layouts of invoices and have them developed
•Configured Master Data Templates for testing team to create test cases in system in testing phase
•Designed outbound and inbound interfaces for hand-held devices for spot billing and responsible for design and development of billing software for same from third party
•Designed & developed enhancements for automation of replacing estimated meter readings with actual for previous months and updated FPPCA charges
as SAP ISU Functional Team Lead and resolved customer issues for Billing, Device Management, FI-CA and CRM on daily basis. Provided cross-functional support to DM, CS & FICA modules
•Gathering requirements for new change requests. Designed solution and provided budget estimation.
•Reviewed and approved functional designs for enhancements. Implemented BPEM process for new cases.
•Implemented various new online functionalities and linked with SAP via web services
•Worked on Print Work bench extensively to resolve Out of Balance issues significantly.
•Formulated Test Cases and conducted rigorous testing
Client 6: TUAS Power Supply, Singapore (E2E Implementation)
Description: E2E Implementation of ISU ECC 6.0 along with CRM 2007
Facilitated workshops to gather process information from all departments of organization and contributed in preparing blue prints, and proof of concepts
•Performed Gap Analysis, & finalised templates
•Configured Master Data Templates for creating test cases in system lying in testing phase
•Designed invoice layouts and developed it in Print Work bench with the help of technical team
•Conducted rigorous unit testing & integration testing of billing module with DM & FICA
•Contributed in designing a big development on computing revenue accrual, prepared all its functional specifications
•Conducted User Training, User Acceptance Testing, Integration Testing, & so on
•Provided Go Live support: prepared production system and performed data mapping, verification & migration
Client 7: Anglian Water Services, UK (Application Support & Development
Resolved customer issues related to Billing, Device Management & CRM; managed deliveries for change requests in CRM & Billing modules
•Developed functional specifications, reports & work-flows for enhancement; estimated new change requests
•Designed new complex rates for new set of customers added in subsequent phases.
•Coordinated with cross functional teams on client issues, pertaining account amendments and postings
•Formulated test cases and performed rigorous testing
Client 8: TATA Motors, India (E2E Implementation)
Description: Implementation & Post Go-Live Support
Separate all SAP & non-SAP applications from Orica and create a like for like copy & test in Ixom network
as a Core team member in implementation of SAP SD module
•Prepared As-Is document based on the business Requirement for the company, finalized the business blueprint based on the AS IS-TO BE Document.
•Gained experience in configuration of all the required business processes for SD Module
•Formulated test cases and performed rigorous testing
•Conducted User Acceptance Test
•Trained end-users on SD module and prepared Training Documentation
Client 9
Sold finished goods through dealers of states
•Rectified the defects, & provided technical & business support to legacy systems
•Conducted inventory analysis and prepared action plan for future sale
•Performed sales analysis and conducted regular dealer visits
•Coordinated with SHQ Mumbai, All RSO’s, RWH’s and
Stabilizing the project after Go-Live and work on Change Request
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