Intern
Mandarin Oriental
مجموع سنوات الخبرة :3 years, 5 أشهر
Enhanced contacts and increased satisfaction of demanding
clientele.
● Learning of entity's processes, which allowed to master the
organization and leading of a shift.
● Improvement of communication and customer relations skills.
● Worked well independently, and in team to solve problems.
Remained intently responsive and committed to optimal
productivity.
● Remedied issues quickly and effectively through active listening,
conflict resolution and dynamic communication skills.
Hospitality Courses including Marketing, Macro and Microeconomics, Accounting, Statistics, Cost Control, Law, Services Oriented Management, Hotel Asset Management, Technology Strategy, Business Ethics, People Analytics, Corporate Finance and