غازي أبو شقرة, Intern

غازي أبو شقرة

Intern

Mandarin Oriental

البلد
سويسرا - Geneve
التعليم
بكالوريوس, Sciences of Management
الخبرات
3 years, 5 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :3 years, 5 أشهر

Intern في Mandarin Oriental
  • بريطانيا العظمى
  • فبراير 2018 إلى أغسطس 2018

Enhanced contacts and increased satisfaction of demanding
clientele.
● Learning of entity's processes, which allowed to master the
organization and leading of a shift.
● Improvement of communication and customer relations skills.
● Worked well independently, and in team to solve problems.

Intern في Albergo, Relais & Chateaux
  • يونيو 2017 إلى يوليو 2017

Remained intently responsive and committed to optimal
productivity.
● Remedied issues quickly and effectively through active listening,
conflict resolution and dynamic communication skills.

الخلفية التعليمية

بكالوريوس, Sciences of Management
  • في Ecole Hôteliere De Lausanne
  • يونيو 2021

Hospitality Courses including Marketing, Macro and Microeconomics, Accounting, Statistics, Cost Control, Law, Services Oriented Management, Hotel Asset Management, Technology Strategy, Business Ethics, People Analytics, Corporate Finance and

Specialties & Skills

PROCESS ENGINEERING
CUSTOMER RELATIONS
CUSTOMER SUPPORT
PROBLEM SOLVING
ACCOUNTANCY
ASSET MANAGEMENT
COMMUNICATION SKILLS
CONFLICT MANAGEMENT
CORPORATE FINANCE