Sales Manager
Isnad engineering industries
مجموع سنوات الخبرة :23 years, 11 أشهر
opening new projects areas .
create new contracts opportunities.
marketing.
planning to fulfill our company mission and vision.
- Responsible for the administration and efficient daily operation of a full service branch office, including operations, product sales, customer service, security and safety.
- Provides a superior level of customer relations and promotes the sales and service culture through coaching, guidance and staff motivation; achieves individual and branch sales goals.
- Provides leadership, training and supervision; delegates day to day operations to the Operations Officer or other branch personnel.
-Training staff on products
-putting plans to achieve monthly target
- Offering the customers advises on the available products.
- Promoting to meet the customers’ needs.
- Handle customer complaints professionally .
- Liaising with merchandising team.
- Update product knowledge, follow latest trends.
- Excellent knowledge of international trends such as (Channel-Gucci-Cerruti- Camel Active-Mustange-Guess- Bvlgari - Dolce & Gabbana - Giorgio Armani - Prada-Versace-Selfator Vergamo-Rayban-Oklay-Voge..etc)
-Exellent knowledge in watches such as(Rolex-Longines-Chariol-Tissot-MOntblanc-Jovial -Gc- Breitling - Boss-Seiko-Rovina-Burbury-Swatch-Esprite…..etc)
-Excellent knowledge in perfumes(Channel-Christian Dior-Angel-Azaro-PacoRaban-Lancome-Boss-Dunhil-Davidoff-Carolina Herera-CK-Zegna-Eve S.L.Versace-Bvlgari-Givenchy.......etc
- Excellent knowledge of Chocolate brands (Ferrero Rocheh - Rafaello - Cadbury - Nestle - Galaxi - Patch-Twix - Maltres - Mars - Bounty - Lion - Frey….etc)
-Excellent knowledge in Sunglasses(Bvlgari - Cannel-Dolce & Gabbana - Giorgio Armani - Prada-Versace-Selfator Vergamo-Rayban-Oklay-Voge-Persol..etc)
-Excellent knowledge in Cigar ( Cohiba-Romeo&Juliet-Montcristo-Davidoff..etc)
-Excellent knowledge in pens, key holders, wallets, belts, cigar accessories( Montblanc-S.T.Supont...etc)
-Excellent knowledge in leather shoes(Morsche, Mario Fagni, Giovani Conti, Stone Haven, Patrizio Dolce...etc)
-Excellent knowledge in leather bags and jakets(V, Verona, Belluci, Givenchi, Cerruti.....etc)
Excellent knowledge in sport wear(Nike, puma, RBK...etc)
- Recruiting.
- Observing PROs (Public Relation Officer)
- Making agreement with five stars hotels, restaurants regarding job conferences, VIP
accommodations.
- Monitoring visa and residence procedures.
- Liaising with business developer regarding new companies and incoming guests.
- Business meetings and conferences arrangements.
- Assigned to the outpatient department as patient relations team leader.
- Customer service trainer(training includes handling front desk, answering customer queries on phone and at counter, Handling insurance issues, Interpreting Handling cash, Booking and confirming appointments, Preparing patient documents, Registering the patients …etc.
-Excellent Health insurance experience.
- Trainer for the Medicom system .
- Member of the team in charge of choosing the new system.
- Verification of claims made by customers and investigating it.
- Making the monthly schedule.
- Insuring to provide the best service for all the patients.
•Responsible for all imported shipments in U.A.E.
•To ensure all shipments are cleared and delivered to consignee.
•To coordinate with customers for paper work required for clearance, informing operations of special clearance requirements.
•Updating proof of delivery in the system.
•Coordinating with overseas agents and sky net for undelivered packages.
•Monitoring performance of couriers.
•Verification of claims made buy customers.
•Answering customer queries on phone and counter
Student Consular
Internationa computer driving licence
-Management for supervisors program (by Mrs. Poonam Verma - Dubai)(A+) -Delight Our Customer (by Mrs. Boby Jane - Dubai) (Full Mark 100/100) I recieved a thank you letter from the CEO MIke Frinch -Sales Basics Course (by Mr Firas ) -Fish Program (Customer Service and Public Relation) (by Mrs. Poonam Verma – Dubai). -Various customer service training sessions
Certificate course in Computers (Arabic & English) Certificate course in E-ACCOUNTANT
Bachelor Degree in English Language And Literature. From Damascus University
Certificate course in Adult Education