E-Commerce Project Manager
By Nya Boutique
Total years of experience :5 years, 5 Months
• Business development, Business branding, creating a
website and integration of products using Shopify by
building data and new products
• Boost social media content manager to attract targeting
clients (Mainly Instagram, FB, Snapchat, Tiktok)
• Negotiated agreements with transportation and other
vendors to obtain the best rates.
• Effectively communicating with customers, suppliers, and
other stakeholders
MARKETING (SHORT-TERM CONTRACT)
- Assisting project manager on social media marketing campaigns
- Social media community manager and online copywriting (Mainly Instagram, FB, and LinkedIn)
- Managing social media campaigns targeting specific market segments. Reviewing campaign results and feedbacks using Google analytics to boost business development.
- Joined the center in its early launch days and was responsible for developing customer loyalty through a strong focus on excellent client experience.
- Repeatedly exceeded daily sales targets by a minimum of 50%. Managing business development through direct and indirect up-sale and cross-sale of services and products.
- Responsible for implementing and running smooth daily operational processes with a team of 12 staff members.
- Anticipating and resolving daily issues for customers and staff which have been instrumental in developing the reputation of the center.
- Responsible for managing the daily schedule for a team of 10 professionals. Was promoted to branch manager after 1 month.
- Business development through consultative approach - customer diagnostic, providing guidance and advice on the best treatments for their needs.
- Reached individual monthly sales of 15, 000 USD regularly through cross-sales and customer follow-ups.
- Commercial Prospection and high ticket closer in a very competitive environment
- Exceeded monthly sales targets by a minimum of 100% consistently, reaching in the upwards of 19, 000 USD in individual sales.
- Recognized as the top sales representative for the brand in Marrakech.