Senior Business Analyst
Riyad Bank
Total years of experience :22 years, 3 Months
Responsible for analyzing corporate initiatives taken by the business
Managing Corporate Banking Transformation projects and their Delivery
Responsible for all projects related to FATCA and its enhancements on RB
Systems (Compliance of US IRS and driven by SAMA in Kingdom)
Responsible for all projects related to Wathiq Service (Project of
Thiqah, Ministry of Commerce and Investment)
Responsible for call center project for Small-Medium Enterprise Companies
Handling e-Corp (Riyad Online Corporate) Projects for New Initiatives and
Enhancements
Handling Point of Sale (POS) and Merchant related CR’s and Projects
Responsible for all the projects related to Corporate Banking and its
operational aspects including client’s requirements.
Responsible for Managing and gathering business requirement and project
Corporate Branch, Karachi Jan’11 to Dec'12
In charge Foreign Currency & Reconciliation
• Responsible for all foreign currency related transactions for Corporate
• Looking after Foreign Remittance Inward/Outward
• Looking after ACU Vostro Accounts, monitoring inflows and outflows
• In charge for Account Opening / Closing of FC Accounts
• Authorization/Supervision of FC Transactions
• Responsible for Western Union payment
• In charge for Reconciliation and settlements for Corporate Branch Karachi
• Reconciliation of transactions for both Foreign and Local Currencies.
• Incharge for the account opening / closing
• Incharge for Western Union/Xpress money/Amanat Cash/Speed Remit
• Incharge for Inward/Outward Clearing
• Responsible for all the ATM Card and Cheque Book issuance
• Responsible for all the locker related activities
• Deposit Mobilization
• Look after all the MIS and account maintenance matters
Customer Services Local Corporates-Trade Services
Responsible for all the client related issues regarding trade operations for local Corporates
Relationship manager of Trade for Corporate Banking
Client profiles including from Corporate, SME and Individual Retail Customers
Working with several big Corporate customers like Indus Motors, Atlas Honda, AgriAutos, Gul Ahmed, Dewaan Group etc
Looking after for Both Imports and Exports
Responsible for Freight Subsidy Claims and Research and development for export clients
• Part of process improvement team (PIT)
• Core member Quality Audit for Corporate Banking
• Core member for Branch Operations Manual team
• Responsible for creating process and procedures for corporate and commercial Banking
• Responsible for Quality measurements for all units
Citi-Phone Banker
• Responsible for Inbound calls regarding branch banking, Credit cards etc
• Sales Team leader for consumer and branch banking products
• Quality check supervisor for all the sales done through citiphone
• Identify customers’ needs and define processes according to them
• Quality sales audit team member for citiphone
Bachelors of Commerce