Ghulam Rasool, Customer Service Representative

Ghulam Rasool

Customer Service Representative

Emirates Driving Institute

Location
United Arab Emirates
Education
Master's degree, Economics
Experience
14 years, 2 Months

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Work Experience

Total years of experience :14 years, 2 Months

Customer Service Representative at Emirates Driving Institute
  • United Arab Emirates - Dubai
  • My current job since March 2010

• To provide high standards of customer service to visitors bearing in mind cultural sensitivities.

•To promote ongoing promotions and giving enough information to the customer and encourage them.

•Responsible to check all documentation and accuracy during data entry.

•Answering calls and assisting customers with their queries.

•Work efficiently and effectively in order to minimize queues.

•Maintain professional and pleasant relations with all clients and colleagues

Education

Master's degree, Economics
  • at Shah Abdul Latif University
  • March 2005
Bachelor's degree, Commerce
  • at Shah Abdul Latif University
  • August 2003

Specialties & Skills

Communication Skills
Decision Making Skills
Listening Skills
Patience
Problem Solving

Languages

English
Expert
Urdu
Expert