Procurement officer
Mermaid Digital Printing LLc
Total years of experience :9 years, 10 Months
- An enthusiastic, energetic, dynamic person with excellent global procurement skills
- Strong networking with suppliers in Far-East, South American, European, American, Middle East
and Sub-Continent.
- Strong inter-personal, negotiation and communication Skills.
- High level sense of team work, ownership, a hard working 'go-getter'.
- An eye for cost reduction, quality, performance, organisational growth.
- Direct reporting to Managing Director of business in current role.
- Considers various aspects of business : Cost, logistics, sales margins, volumes, pricing, payment etc.
Included:
•Maintain stock reports, safety stock, stock aging, daily channel-wise SKU reports.
•Prepare forecasts and inventories for reports to the company's management team.
•Work closely with sales and marketing team to design and implement stocking strategies to improve lead time on strategically important product lines.
•Plan the order size and process with the supplier’s logistics teams to capitalize on new launches, promotions and initiatives.
•Conduct root-cause analyze for short/excess stocks and communicate the same with relevant departments, in order to reduce the financial impact.
•Obtain and negotiate quotes and agreements with suppliers, transport companies, negotiate payment terms.
•Leveraged supply chain resources to achieve efficient, on time and complete delivery of products to customers.
•Delivery truck routing, trip monitoring, mileage & fuel consumption recording, packing, loading monitoring.
•Liaise with the accounting, logistics, quality, human resource departments for smooth daily operations.
•Follow up on updating order status sheet to expedite late shipments to maintain required inventory levels.
Answer calls professionally to provide information about products and services.
•Deal customers diplomatically
•Keep records of customer interactions and transactions, recording details of enquiries, complaints and comments, as well as actions taken.
•Follow up to ensure that appropriate actions were taken on customers’ requests.
•Refer unresolved customer grievances or special requests to designated departments for further follow up
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