Gilbert Fortus, Waiter

Gilbert Fortus

Waiter

Alfardan Group

البلد
الفلبين
التعليم
دبلوم,
الخبرات
7 years, 9 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :7 years, 9 أشهر

Waiter في Alfardan Group
  • قطر - الدوحة
  • أشغل هذه الوظيفة منذ نوفمبر 2021

Greet and escort customers to their tables.
Prepare tables by setting up linens, plates and glasses.
Serve food and drink orders.
Provide excellent customer service to guests.
Communicate order details to the Kitchen Staff.
Clearing tables and tidying and cleaning the dining room at the
end of the shift.

Waiter في InterContinental Phoenicia Hotel
  • لبنان - بيروت
  • أكتوبر 2019 إلى أغسطس 2020

Greet customers politely as they enter the restaurant.
Maintain an up-to-date working knowledge of the menu items and daily
specials.
Ensure customers are satisfied with their food orders, beverages and
service.
Handle customer complaints in a polite and professional manner.
Maintaining proper dining experience, delivering items, fulfilling
customer needs, removing courses, replenishing utensils, refilling
glasses.
Comply with safety, health and hygiene policies and procedures.

في Abu Dhabi National Exhibition Company
  • الإمارات العربية المتحدة
  • يوليو 2016 إلى أغسطس 2018
Waiter في Al Jaber Catering Services
  • الإمارات العربية المتحدة
  • أغسطس 2013 إلى أغسطس 2015

Set up banquet room as requested by the supervisor to include
glassware, service ware, linen.
* Attend roll call meetings before events kick off in order to learn function
particulars, including hotel and guest expectations.
* Greet and welcome guests and respond to their requests in a courteous
and friendly manner.
* Serve the beverage and food in the appropriate order and in tune with
the expectation of the supervisor so as to ensure consistency
throughout the banquet.
* Quickly remove dishes as guests finish each meal at the end of each
meal or function.
* Replenish beverages when necessary, and check with guests to make
sure they are satisfied.
* After the banquet, reset banquet room in accordance with the
supervisor’s specifications to ensure the readiness of the room for other
functions.
* Follow attendance rules and always go to work on a regular basis.
* Perform other related functions that may be assigned.

الخلفية التعليمية

دبلوم,
  • في Batangas State University
  • ديسمبر 2021

دبلوم, Automotive Technology
  • في Batangas State University
  • أبريل 2012

School

الثانوية العامة أو ما يعادلها, Automotive Technology
  • في Technical of Industrial Technology
  • يناير 2012

Major in

Specialties & Skills

Upselling
Guest Satisfaction
Guest Relations
Customer Service
Food Service
CUSTOMER SERVICE
MEETING FACILITATION
POLICY ANALYSIS
SUPERVISORY SKILLS