Technical Sales Engineer
NOB Heavy Lift Equipment Rentals
Total des années d'expérience :8 years, 1 Mois
• Proposal Development: Supervised and assisted internal teams in the preparation of rental proposals, quotations, and contracts for lifting equipment rental projects. Collaborated with the sales team to ensure that proposed solutions align with customer requirements, budget constraints, and project timelines leading to a 15% increase in sales revenue.
• Technical and Commercial Support: Provided technical support, troubleshooting assistance and operational guidance to customers during equipment selection, equipment set-up and utilization ensuring 100% safe and efficient lifting operations. Negotiated pricing, terms and contractual agreements with customers to secure rental order and maximize revenue.
• Sales Management Report: Generated weekly and monthly sales report, forecasts and performance metrics to track KPIs and evaluate sales effectiveness.
• Project Management: Orchestrated a capital project exceeding €7 million for the design of a water treatment plant in the Middle East, spearheading project initiation and planning phases.
• Client Collaboration and Proposal Development: Gathered technical and commercial data from clients and subcontractors, crucial for crafting water treatment plant project proposals.
• Quality Assurance and Compliance: Scrutinized FEED documents, detailed design specifications, and subcontractor drawings to ensure adherence to design basis, specifications, and industry standards, resulting in a 100% increase in project accuracy.
• Stakeholder Communication and Reporting: Conducted regular progress meetings, delivering detailed weekly reports on project milestones, risks, schedules, and mitigation strategies to stakeholders.
• Technical Support and Evaluation: Conducted in-depth examination of client technologies, offering requisite technical support and expertise.
• Supervision and Pipeline Readiness: Oversaw pre-commissioning operations, including flushing, cardboard blasting, leak testing, and holdup testing, for 508 above-ground piping loops in Offsite Facilities and the Fuel Oil/Fuel Gas unit, ensuring 50% pipeline readiness for product receipt and dispatch.
• Design Approval and Compliance: Evaluated and sanctioned vendor conceptual designs, FEED, and Detailed Engineering designs for process related modifications in existing or new installations to ensure compliance and optimal functionality.
• Procedure Development and Implementation: Developed Pre-startup Safety Review (PSSR) checklists for offsite start-up procedures and contributed to the creation and maintenance of Standard Operating Procedures (SOP) to ensure safe and efficient operations.
• Efficiency Enhancement: Formulated operations/process punch points for 32 storage tanks and 874 piping loops in the Product Storage Area, overseeing punch point liquidation to increase efficiency by 20%.
• Team Supervision and Safety Improvement: Managed the Continuous Catalytic Reforming (CCR) units operations and maintenance team, ensuring day-to-day activities were conducted efficiently and safely. Identified and resolved process safety issues, leading to a 30% reduction in workplace accidents and a 25% improvement in safety compliance.
• Training and Stakeholder Engagement: Coordinated technical training programs and site tours for trainees and external stakeholders for knowledge transfer and enhanced collaboration.
• Efficiency Improvement and Troubleshooting: Successfully resolved NHT/CCR plant upsets and operational challenges, leading to a notable 30% increase in efficiency.
• Safety Oversight and Compliance: Conducted comprehensive plant walk-throughs and promptly reported any abnormal conditions to the Lead Process Engineer, resulting in a significant 50% enhancement in plant safety compliance.
• Training and Knowledge Acquisition: Gained comprehensive knowledge of refinery operations through classroom and field training sessions.
• Process Monitoring and Control: Supervised NHT and CCR process units via the Distributed Control System (DCS) Panel, ensuring smooth operation and adherence to operational parameters. Equipment Compliance and Utilization: Ensured proper utilization of tools and equipment to enhance operational efficiency and safety.
• Process Equipment Expertise: Demonstrated proficiency in the operational mechanisms of process equipment across CDU, FCC, Power Plant, and Oil Movement.
• Performance Monitoring and Improvement: Monitored process performance and suggested changes, enhancing efficiency by 20% and
reducing costs by 10%.
• Process Optimization and Analysis: Analysed process parameters and enacted changes leading to a 30% reduction in equipment downtime and a 15% increase in production output.
• Diagram Development and Error Reduction: Developed and implemented process flow and control diagrams, enhancing process comprehension and reducing errors by 15%.
• Equipment Maintenance and Monitoring: Conducted routine checks on FCC equipment, ensuring functionality and identifying potential issues for prompt resolution. Logged process parameters to troubleshoot operational issues.
• Technical Proficiency and Support: Interpreted P&ID, PFD, and Isometric drawings, providing insights to trainees and team members. Supported field operators in loading tasks, increasing efficiency by 20% and productivity by 30%.