sales and cutomers relations
dubai world
Total years of experience :12 years, 7 Months
.listening to customer requirements and presenting appropriately to make a sale;
*.maintaining and developing relationships with existing customers in person and via telephone calls and emails;
*.cold calling to arrange meetings with potential customers to prospect for new business;
*.responding to incoming email and phone enquiries;
*.acting as a contact between a company and its existing and potential markets;
*.negotiating the terms of an agreement and closing sales;
*.gathering market and customer information;
*.representing their company at trade exhibitions, events and demonstrations;
*.negotiating on price, costs, delivery and specifications with buyers and managers;
*.challenging any objections with a view to getting the customer to buy;
*.advising on forthcoming product developments and discussing special promotions;
*.creating detailed proposal documents, often as part of a formal bidding process which is largely dictated by the prospective customer;
*.liaising with suppliers to check the progress of existing orders;
*.checking the quantities of goods on display and in stock;
*.recording sales and order information and sending copies to the sales office, or entering figures into a computer system;
*.reviewing your own sales performance, aiming to meet or exceed targets;
*.gaining a clear understanding of customers' businesses and requirements;
*.making accurate, rapid cost calculations and providing customers with quotations;
*.feeding future buying trends back to employers;
*.attending team meeting and sharing best practice with colleagues