Senior Banking Assistant
Nations Trust Bank PLC
Total years of experience :30 years, 8 Months
documents
Overall responsibility of Archiving settled files
Monitoring archiving of Security files & Box files of
documentation in accordingly to the archival
policy
Updated data and records according to
department procedures and government
regulations; maintained loan files, other
processing and servicing duties
Provided superb customer service for internal and
external customers assisting customers with all of
their banking questions including (loan
modifications, assumptions, payment processing,
construction disbursements, inspections,
insurance renewals, loan payoffs, auto draft,
amortizing, balance confirmations, etc.)
Processed mortgage loan files requiring the
verification of loan documents including income,
credit appraisal, and title insurance for
modification and foreclosure prevention
Responsible for customer service, capture
in-house referrals, and monthly loan closing
volume Support builder sales through joint
marketing efforts & mortgage promotions
Assisted with processing and maintaining systems
for collateral perfection, control, and filing
according to procedures
Responsible for performing loan documentation
duties on Mortgage loans to ensuring
compliance with Company policies and
regulations
Maintained highly confidential and sensitive
collateral files, both electronically and in hard
copy
:
:
courses: Followed MS Office Course
- Colombo