System Support Analyst
IT Solutions
Total years of experience :13 years, 10 Months
07/12 - Current NEC Australia (IT Solutions) - System Support Analyst \n• Provide customer services and supports to client of various industry types (e.g. resource, logistic, construction, retail and manufacturing) who uses Pronto Enterprise Resource Planning (ERP) system. Trouble shooting and advising on issues concerning clients' applications in modules such as Accounts Payable, Accounts Receivable, Inventory, Sales Order, Purchase Order, Payroll, Manufacturing, Project Costing, Administration and General Ledger.
07/02 - 02/12 Company Accountant - Kheelin Pty Ltd \n• Daily operational duties including stock management (i.e. purchasing, maintaining stock level, applying FIFO method and making sure that stocks are of health and safety standard), human resource management (i.e. organising staff training, planning of work schedule and payroll) and customer service (i.e. provide quality food and services, making sure that food and services are well-priced and communicating to customers) \n• Managerial duties include supervision of staff members, maintaining of cash flow of business, book-keeping of income and expenses and create marketing strategy.
01/00 - 01/01 Graduate Accountant - GP Gannon & Co \n• Prepare annual financial statements and lodge tax returns conforming to statutory requirements. \n• Assisting in external audit reporting. \n• Using Accounting software to record and process raw data, etc. \n• Constant update of changes in Accounting standards
06/94 - 06/96 Assistant Artillery Gunner Commander - Singapore Army
• Supervise and work collectively with team members.
• Conduct operation and safety checks on equipment.
• Maintain proper storage and accessibility of equipment.
2012-2012 Curtin University of Technology (Australia) Completed
• Master of Commerce (Accounting)
Received Australian Computer Society Scholarship
Winner of Pat Addison Award for Best Graduating Student of Higher Degree in 2012
1999-2000 Curtin University of Technology (Australia) Completed
• Postgraduate Diploma in Business (Accounting)
Graduated with Merit
Winner of R.W. Cook Award for Best Postgraduate Student in Financial Accounting
1997-1999 Curtin University of Technology (Australia) Completed
• Bachelor of Commerce (Accounting & Finance)
1996 - 1997 Australian Institute for University studies Completed
• Diploma in Business Studies and Diploma in Accounting
1992 - 1994 Institute of Technical Education Completed
• Certificate of Business study (Accounting)