Resident Assistant
New York University | Abu Dhabi
Total years of experience :8 years, 1 Months
● Mediate conflicts between residents, respond to residential emergencies and take initiative to solve residential challenges
● Manage an annual budget for residential programs focused on community engagement and learning
● Spearhead the marketing campaign and recruitment of resident assistants
● Modify and enforce Residential Education policies in accordance with residents’ feedback and approval from campus leadership
• Work with 23 first year students, individually, to prepare and map out study-away plans, choices and timings
• Advise first-year students on the application requirements of the various NYU study-away sites
• Hold group sessions with first-year students to explain the student travel policy, as well as regional academic travel
• Hold workshops and information sessions to discuss strategies in crafting study-away applications
• Represent 3 of NYU’s study-away sites (Paris, New York and Berlin) and give tips in studying short January courses and semester-long courses at these locations
• Plan a training schedule for the next group of Global Education officers
-Support faculty in implementing community-based learning activities through
guiding 50 students on trips (related to course topics and discussions) around UAE
-Coordinate transport logistics for groups of students, before and during trips
-Serve as NYU' ambassador, managing NYU's relationships with guest-speakers and hosts in Abu Dhabi
-Communicate and oversee travel protocols for student trips
-Write and present trip summary reports to NYU Abu Dhabi's Academic Program Manager
Created and implemented Welcome events and programs in collaboration with NYU Paris staff
• Developed community events such as street tours, restaurant crawl, movie screening, pizza nights, for integration of students from NYU’s three campuses (Shanghai, New York, and Abu Dhabi), as well as other universities, into the French community
• Assisted 95 students in the smooth transitioning into the community through one-on-one conversations and conflict resolutions. I created a list of places to get food and different items to make shopping and dining easy for students
• Collaborated with the 4 other Peer Mentors to organize student flight schedules, as well as check-ins and check-outs
• Monitored operations (cleaning, changing mattresses, heating, conditions of public spaces) in the residence hall. Under my leadership, timing for the use of public spaces was adjusted and became more favorable for students
• Advocate for students’ needs and communicate residential concerns to the Assistant Director of Student Life. Under my leadership, through my advocacy, NYU purchased cooking kits for residents
-Attended internal and external meetings with clients and stakeholders, including the South African Government, to discuss the progress of SAREBI’s projects
-Worked on SAREBI’s monthly Key Performance Indicator (KPI) for the months of July and August
-Managed client data such as quarterly earnings, expenditures, bi-weekly business prospects, relevant business classes specific to each client using Excel as well as a proprietary software to track the progress of clients’ businesses
-First point of contact for potential incubates addressing their enquiries and helping them find solutions
-Designed and established a stable internship program, for targeted international recruitment for long term implementation
-Developed, updated, and curated teaching manuals and resources for training Select’s clients
-Researched new client training and consulting methodologies relevant across the GCC in designing the teaching manuals
-Attended internal meetings to contribute ideas to the management and success of Select