Booking Agent / Junior Marketing Assistant,
Oasi Fiume Alento
Total years of experience :8 years, 8 Months
Responsible of booking for whole company services (through many different channel), selling our services and products on-line, caring marketing duties, customer services for high volume of request, responsible of our social media account, managing request for different services, cooperate with the staff of 30 people for ensure our services working properly.
• Maintaining and manage the company
• Build relations with new customers and find new
• Organization English and computer courses
• Private lessons for following subjects:
-Italian Language
-History
-Economy
-Sociology
-Psycology
-Communication
Law, Marketing and Communication teacher for courses for Assistant Nurse, Hairdresser, Kindergarten Educator. Key responsibility concern: preparing training path for each subject, day lessons, provide counselling for students.
• Can communicate clearly, effectively and professionally in a manner that every student will fully understand
• Ensured that the training programs of the students were practical in nature as well as theoretical
• Coordination of shifts and attendance of employees maintaining high standard of coordination
• Successfully created a new system for compiling and printing documents thanks to which we obtained significant savings of time and resources for preparing travel documents for freight transport.
• Responsible for multiple daily office tasks
• Accurate customer services e clients relations especially with PA
• Well conduit any computer technician tasks
• Developed my promoting sales skills and ability to handle difficult clients
• Well maintained customer relations bringing new clients from my hometown
• Accurate software and hardware assistance services
• Assessor for financial credit services (Don.Gio.PMI and POR Campania 2000-2006 misura 1.10)
• Collaboration with “Cilento National Park” for collect and verify the data of financed practices
• Successfully organised our stand at events (local international fair) and meetings
• Running the enterprise computing structure
• Created and implemented a new, innovative digital consultation and printing database system for papers, resulting in greater ease of access for any workstations and a more time-efficient process
• Answering incoming calls with professional manners
• Typing all necessary documents and correspondence as required. Billing.
• Precise execution of any office duties
• This Master includes modules of Front Office Management, Professional Housekeeping Management, Luxury Spa Management, Recruitment and Training, Financial Analysis, Marketing, Revenue Management, Clients relation.
• This Master includes modules of Marketing, food cost, reporting and balance, organization, Communication, wine chart managing, hygiene standards, HACCP .
Master in Human Resources held by Selefor s.r.l. This Master included as subjects: Organization, Personnel Administration, Labor Law, Industrial Relations, Training, Selection and Staff Evaluation.
Degree in Sociology. Vote 100/110 Thesis Title: "Virtual Identity. A study on a file sharing community "
High school diploma