Network Specialist
Future Kid Entertainment & Real Estate Company
مجموع سنوات الخبرة :13 years, 3 أشهر
o Designs, installs, upgrades, configures, and repairs local and wide area network hardware and infrastructure
o Evaluates, test, and recommends appropriate technology
o Policy, Monitoring, DNS, routing, VPN, maintenance such as Licensing, Software Management.
o Installation, Configuration and maintains Cisco Access Points (2600, 2800 series)
o Configure and Setup Cisco Switches, routers (2900, 2950, 2960, 800 Series)
o Configure access -list, VLAN, NAT, VTP
o Planning, designing, implementing, administering, troubleshooting, and optimizing routed LAN, routed WAN.
o Design, Configure and troubleshoot WLAN Networks
o IP phone configuration and user management in Cisco Call manager server
o Configure Static route, IP classless
o Install, Configure, and update the Anti-virus Software (ESET Endpoint)
o Planning, designing, implementing, administering, and troubleshooting of windows 2003 /2008 2012 /2016 servers
o Installs, Configure, and maintains Firewall (Palo Alto)
o Supporting for point- to -point Data link connection encapsulation method.
o Maintaining and updating of the Swipe card System for Gaming Applications
o Troubleshooting various hardware and software problems, maintaining, and repairing or upgrading as needed.
o Co-Ordinate with vendors (ISP, Hardware providers, Sultan telecom (Kuwait) etc., Intercard supplier from United states)
o Co-ordinate with branch technical Staffs to sort out issues related computer hardware and network problems
o Undertaking routine preventative measures and implementing, maintaining, and monitoring network security.
o Installing and troubleshooting of different Electronic & Telecommunication equipment’s and configuration of Modems, Hubs, Switches, Routers, and cabling
o Installing, configuring, and troubleshooting POS Device (Pegasus)
o CCTV Configuring, Monitoring and Troubleshooting (Commax)
o Video Conference system configuration and installation Aver- Ev350 4 channel.
o Installing Configuring and troubleshooting desktop system, laptop, printers and switches.
o Diagnosed and resolved issues related to desktop, modem, LAN connectivity
o User setup-Added user I.D.s, set-up printer, Internet etc.
o Provided connectivity (LAN, Internet) troubleshooting and support provided to staff
o Logistics Coordination with Clearing agent at Sea port and Airport
o Container movement coordination with transportation vendors. Etc.
• Responsible for coaching Branch staffs and new team members.
• Conduct training for new staffs.
• Install, configure, and provide troubleshooting Desktop system, laptop, printers, switches, and routers.
• Diagnosed and resolved issues related to desktop, Modem, MPLS connectivity.
• Installing and configuring Outlook express and windows live mail.
• Migrated more than 400 Dell personal computers and laptops from DOS to Windows (8.1, 8, 7, and XP).
• Assisted in deploying VPN rollout for In-House CBS application.
• Support for Core Banking Solution (CBS), and other in-house applications.
• Implemented new update structure of performance by using hidden tweaks on windows.
• Administrating over 70 branches and conducting seminars and trainings for the support engineers and Branch staffs.
• User Setup - Added user I.D.s; set-up printers; Internet etc.
• Provided connectivity (LAN, Internet, Data cards and MPLS) troubleshooting and support for approximately 400 users
• Installing and configuring Antivirus software (Symantec Endpoint Protection).
• Configure and Install Firewall devices (Fortigate-40C).
• Maintaining and monitoring CCTV Camera and asset inventory using software (IVMS-4000 & 4200).
• Configured and maintaining FTP Server.
• Configured and maintaining Video conferencing device, Projector etc.
• Installed and configuring FortiClient VPN Software.
• Manage and Maintaining Bio-metric devices and punching related software
• Responsible for: Day-to-day support on In-house Core Banking Solution (CBS) and other In-house applications; Conducting Seminars and refreshment trainings in frequent times; Implementing new Strategies to get maximum performance outcome.
• Technical Environment - Windows (8.1, 8, 7 and XP); Acronis True Image
• Installation and Configuration of windows 2003 & 2008 servers.
• Performed user account creation, deletion, and configuration on windows 2003 server.
• Installed, configured DHCP client/server.
• Implemented and managed IP Addressing; configured TCP/IP addressing on a server.
• Implementation of Cat 5e, Cat 6 cabling LAN setup and support.
• Provided technical support for hardware/software configurations and applications.
• Administered and supported local/LAN printers.
• Designed & implemented small Local area network as per client requirement.
• Backup & Restore administration.
• Installed, Configured, and troubleshooting hardware peripherals such as modems, printers, and Scanners
• Laptop and desktop trouble shooting and break fixing.
• Worked as a Team Member.
• Proper support given to client for data backup and restore.
• Installed and supported various office productivity software as per the client requirement.
• Remote administration of pc through VNC tool & Team viewer.
• Implementation, maintenance and troubleshooting hardware devices and printers.
• Training and suggestions given to client for proper working of hardware devices.
3 Year Diploma in Computer Hardware Engineering
courses: High School Diploma (SSLC), Secondary School Living Certificate, Kerala State Government.