giselle moubarak, Customer Service Manager

giselle moubarak

Customer Service Manager

GoMobile sal

Lieu
Liban - Beyrouth
Éducation
Baccalauréat, Human Resource Management
Expérience
6 years, 7 Mois

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Expériences professionnelles

Total des années d'expérience :6 years, 7 Mois

Customer Service Manager à GoMobile sal
  • Liban - Beyrouth
  • août 2011 à août 2014

• Perform administrative duties (documents distribution/collection/filling).
• Maintaining co-ordination and links between departments.
• Arranging and accompanying conferences and meetings.
• Overall office keeping: arrange for repair and maintenance of office equipments, send and receive sort mails and other packages.
• Answer incoming calls and message taking.
• Supervising the work of low level clerks and assign jobs to them.
• Interaction with clients and customers and keep track of the improvements of the customer service.
• Responsible for all aspects of law renewals of the company.
• Update and compile logistics-related monthly reports and other related logistics duties as assigned.
• Maintain and update stock inventory records and location of goods.

Executive secretary & Accountant à Batroun Home Depot sarl
  • Liban
  • décembre 2007 à mai 2011

• Creating and maintaining office documents such as, invoices, reports, data sheets.
• Overall office keeping: arrange for repair and maintenance of office equipment, receive, store and maintain inventory of office supplies and equipments.
• Interaction with clients and customers and keep track of the improvements of the customer service.
• Maintain and update stock inventory.

Éducation

Baccalauréat, Human Resource Management
  • à American University of Technology
  • juin 2006

Langues

Arabe
Expert
Anglais
Expert
Français
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Loisirs

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  • Swimming
  • Puzzles