Customer Service Representative
Qatar National Convention Centre
Total years of experience :2 years, 8 Months
* Deal directly with customers either by telephone, electronically or face to
Being the first point of contact for customers and clients, and providing them with
the highest service standards to ensure the company has a good reputation and good
feedback is received.
Work Duties
* Taking ownership for queries from first contact to resolution.
* Interacting directly with potential, new and existing clients.
* Development, maintenance and retention of customer relationships
* Accurately updating administrative records
* Promoting products and services
* Resolving face to face, telephone and email queries quickly and to
completion.
* Implementing agreed promotional activities
* Processing customer registrations