Gladys Mher Nemenzo

Oversee day to day operation. Set and track individual and team sales goals (KPIs), ensuring target are
met or exceeded.
Implement different sales strategies, action plans, and promotional activities to improve market
presence.
Build and maintain relationships with key clients/customers and partners.

Oversee and support the operation all areas, ensuring that the restaurant adheres to pertinent health and
safety regulations.
Appointing, inducting and mentoring new staff members, making schedule opening and closing shifts
and assigning tables to waitstaff.
Making orders|Purchased new ingredients, kitchen utensils and equipment as stock is damaged or
depleted. Recording all income and expenses and ensuring that cash registers are balanced.

Maintaining project records, managing scheduling and drafting reports.
Monitoring budget projects, ensuring all expenses are recorded to details with 5% margin of initial
estimates and approved by the superior.
Facilitate daily communication between creative, production and sales teams to align project deliverables
within client expectation.