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Gladys Njuguna, THERAPIST

Gladys Njuguna

THERAPIST·SPA

Kenya

Bachelor's degree, Beauty Therapy

Work experience

Total years of experience: 12 years, 5 months

THERAPIST

November 2017 - Present

SPA

Kenya

November 2017 - Present

Company industry:
Hospitality & Accomodation
Job role:
Medical, Healthcare, and Nursing

MASSAGE THERAPIST

February 2015 - November 2016

IGNITE THERAPY SPA

February 2015 - November 2016

Company industry:
Hospitality & Accomodation
Job role:
Medical, Healthcare, and Nursing

August 2013 - December 2014

BEAUTY THERAPIST

August 2013 - December 2014

e. distributing flyers in events
•Advising on after care procedures i.e. not to wear make-up immediately after facial or keeping off deodorant after waxing armpits

Company industry:
Call Centers & Customer Care Outsourcing

RECEPTIONIST

May 2013 - July 2013

MATERNITY REPLACEMENT)| WANANCHI GROUP

May 2013 - July 2013

customers and visitors
•Receiving calls
•Selling Zuku products and services
•Sort and distribute incoming mails
•Keeping records and filing documents
•Organize courier services for outgoing mails
•Maintain and organize reading materials for waiting customers and visitors
•Book meeting rooms

Job role:
Customer Service and Call Center

BEAUTY THERAPIST

January 2013 - March 2013

NADIANO

January 2013 - March 2013

FITNESS CENTER

•Serving all gym clients who needed beauty services
•Selling fitness and beauty services
•Receiving calls for booking and enquiries
•Giving after care procedures to injured clients or with painful muscles

Company industry:
Sports & Outdoor Activities
Job role:
Beauty and Fashion

Education

Vera Beauty College

February 2021

February 2021

Bachelor's degree, Beauty Therapy

Kenya

in

Vera Beauty College

January 2013

January 2013

Bachelor's degree, BEAUTY THERAPY

Skills

Computer Skills
Expert
Computer Skills
Expert
Team oriented
Expert
Team oriented
Expert
Integrity
Expert
Integrity
Expert
Communication Skills
Expert
Communication Skills
Expert
Time management skills
Expert
Time management skills
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
FILE MANAGEMENT
Expert
FILE MANAGEMENT
Expert
MATERIALS MANAGEMENT
Expert
MATERIALS MANAGEMENT
Expert
READ
Expert
READ
Expert
RECEIVING
Expert
RECEIVING
Expert
SALES
Expert
SALES
Expert
COMMUNICATION SKILLS
Beginner
COMMUNICATION SKILLS
Beginner
CUSTOMER SUPPORT
Beginner
CUSTOMER SUPPORT
Beginner
DELIVERY
Beginner
DELIVERY
Beginner

Languages

English

Expert

Training and Certifications

Training
Business development
K.C.B. Learship center
Nov 2016
Show credentials
spa refresher courses
Utalii college
Apr 2019
Show credentials

Hobbies and interests

Walking, swimmimg, travelling and reading good literature

Able to retain 80%of my client portfolio Able to meet my monthly client sales target