Gladys Macasaet, Human Resources, Technical Support Representative/ Quality Assurance/ documentation

Gladys Macasaet

Human Resources, Technical Support Representative/ Quality Assurance/ documentation

Teletech

Location
Qatar - Doha
Education
Diploma, Management
Experience
2 years, 4 Months

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Work Experience

Total years of experience :2 years, 4 Months

Human Resources, Technical Support Representative/ Quality Assurance/ documentation at Teletech
  • Philippines
  • November 2010 to December 2011

Doing major administrative and secretarial jobs, Documenting the employees' salary, sick leaves, etc. Providing assistance with Human Resources Manager in interviewing new applicants. Providing top rated customer satisfaction with Hewlett-Packard Desktop Support. Dealing with hardware and software issues on Hewlett-Packard Desktops.

Assistant Human Resources Manager, Executive Secretary at advanced contact solutions Incorporated
  • Philippines
  • August 2009 to September 2010

Scheduling meetings and company occasions, Assisting the manager with clerical stuffs. Doing major administrative and secretarial jobs, Documenting the employees' salary, sick leaves, etc. Providing assistance with Human Resources Manager in interviewing new applicants. Providing customer service for American customers through phone. Assisting them on their technical needs particularly internet connection issues.

Education

Diploma, Management
  • at AMA Computer College
  • March 2009

Specialties & Skills

Interviewing
Management
Technical Support
Human Resources
Internet
Customer Handling
English Proficient
Computer Literate

Languages

English
Expert