Customer Service Officer
MAJID AL-FUTTAIM VOX CINEMAS
Total years of experience :7 years, 6 Months
MAJID AL-FUTTAIM VOX CINEMAS
May 1, 2012 up to Present
Customer Service Officer
➢ Worldwide standard of customer service.
➢ Knowledgeable for all Cinema operation, thru to luxury cinema, food and beverages, all upcoming movies, handling booking online, cash handling.
➢ Office works thru to encoding, Inventory, Paper works.
➢ Open suggestion to all promotion to the manager.
➢ Professionalism to cinema operation, thru to handling all guest complain, flexible, Positive attitude must be.
➢ Always can work under the Pressure.
GOURMET GULF COMPANY
July 16 2008 to March 2010
Receptionist and Front of the house
➢ Complete knowledge all what we have food and drinks.
➢ Standard customer service
➢ Always presentable to every guest and following the standard Policy Procedure of the company.
➢ Included all paper works like doing inventory every night, sending report, receiving LPO.
GULF FILM (LLC) GRAND CINEMA
Nov. 16, 2006 to Nov. 27, 2008
Box office admin, F and Supervisor
In charged for food and beverages, Monitoring all over cost, receiving and monitoring products.
➢ In charged for all stock items, if it's complete and how much quantity it has.
➢ Monitoring sales daily, catering person watched movie in cinema ➢ Leader how to present what we have the new promotion product.
➢ Analyzed, compute every day the current counting, thru to inventory to sales item wise
➢ Handling of total cash in particular day.
➢ Reporting to manager every day.
➢ Trainer for all trainees.
➢ Excellent customer service, Positive attitude, cash handling, I-rate all different person.
➢ Must be hardworking and fast learner
➢ Honest and loyal to the company, can work under the pressure.
MAYBELLINE INCORPORATION
Pasay city, SM city Office bldg., Philippines.
July 6, 2004 to Feb. 15, 2005
Recruitment Officer Admin
➢ Must be presentable to yourself as professionalism, having high positive attitude
➢ Selecting the best applicant who those knowledge in given field fairly.
➢ Gathering interview's to all applicant and select thru to finalization interview
➢ Communicating properly to all those final applicant to attend the final interview
➢ Arrangement employer needs, for their demand requirements
➢ Knowledge for those all applicant their applying position
➢ Standard communication skills oral and written
➢ Office works, knowledgeable in computer
ACE HARDWARE CORPORATION
SM city Pasay city business office bldg. Philippines
July 16, 2002 to Aug. 10, 2003
Customer Service admin
➢ Knowledgeable in cash handling
➢ Higher dealing of customer service in good manner must be helpful to all.
➢ Complete ideas to all items, receiving of all delivery and check it properly.
➢ Handling customer complain regarding to concern of all Product.
ON JOB-TRAINING
Flight of School International, Philippines
➢ Familiar in all different kinds of materials equipment in assigned department.
➢ Write, test and clean all materials before given to assign section, for laboratory subject.
➢ Encode of all record data for every student on time of barrowed.
Philippine Long Distance Telecommunication (PLDT)
(TA) Technical Assistant
Cubao Quezon City
Buz Zone
➢ Encode the new connection number and data that time to install and also the time of disconnection.
➢ Monitoring and receiving of all disconnection landline for among expected place.
➢ Arranged and encode all filling from customer applicants.
➢ Trouble Shooting in Main CO (Central Office) to all new connection and disconnection,
including how to repair all disconnection and connection.
I Graduated Bachelor of Science, Electronics Communication and Engineering. On top University Of school of Engineering as I mentioned Technological Institute Of the Philippines Quezon City this course is I want to. however I become scholar start on my first year college up to fourth year college consistently, when my Primary and secondary studied I always first honor until I Graduated. Now In my working position I'm choose as buddy training,I become always Top seller, I become star of the month also every year I become Employee of the year, I very thanks all this to God.