Cashier
Sharaf Exchange
Total years of experience :17 years, 8 Months
TT application and process transfers into different system (Casmex, Western Union, Ria, Himal Remit, Xpress Money, BDO, Transfast, Instant Cash and other online system).
•Monitors transactions for India, Pakistan, Bangladesh, Philippines Srilanka, Nepal etc…
•Follow up, queries, handling complaints and provide customers an immediate solution.
•Coordinate to all correspondent banks representative regarding their respective transactions, new products and promotions.
•Actively involved in business development and sales coordination.
•Responsible in daily transfer of all transaction.(Back up)
•Maintains a good relationship with the customers by giving them excellent and better service.
•Developed good communication skills and build trust from colleagues and customers.
•Booking of rates for commercial TT’s, posting and processing transfers into Casmex System.
•Foreign Exchange
•Disbursement of salary through WPS
•Receiving Money Transaction (Local and International)
Transfers, Telex Transfers, Online Transfer and Instant money transfers to different parts of the world directly to the beneficiaries’ bank account, though the wide range of selected banks and correspondents.
•Account opening to all major banks in Philippines.
•Accepting remittances to the Philippines and other major countries in Asia, Europe and the GCC.
•Monitoring exchange rates in correspondence with foreign banks and exchange companies.
•Issuing of demand drafts to other parts of the world like India, Sri Lanka and Bangladesh
•To comply with the Anti Money Laundering policies and procedures lay down by Central Bank of UAE.
•To identify and scrutinizes suspicious transactions and submit report to the relevant authorities on a timely basis.
•To impart KYC policies and procedures to counter staffs to ensure transparency in all day-to-day transactions.
•Deal with Corporate Clients, Correspondents Banks, exchange houses and other speed transfer agencies.
•Resolving client queries/ issues and cases pertaining to the services, ensuring higher customer satisfaction metrics.
•Handling Local and Foreign currencies.
•Conducting Promotional activities, Marketing and camp collections.
•Handling Wages Protection System (WPS)
•Filing and maintenance of documents related to auditing and compliance.
•Arranging Bank Deposits.
•Daily cash balancing.
Al Ain, U.A.E
•Work with customers with the most cheerful and pleasant disposition
•Give answers to customer’s questions or concerns related to the product they are charged to sell and demonstrate good knowledge of the product
•Tag, display and fix garments in their proper places.
•Communicate and assist customers in any way possible and as the customers may require
•Deal with customer’s complaints professionally and with restraint.
•Close as many deals and transactions as possible.
•Process or help process payments made by the customer - whether by in cash or credit card.
•Report sales accurately
POS cash register for thrift store.
•Advise customers on purchases and provide excellent customer service.
•Developed reputation for prompt, efficient service with high level of accuracy.
•Maintain thorough knowledge of store merchandise.
•Calculate total payments received during a time period, and reconcile this with total sales.
•Compile and maintain non-monetary reports and records.
•Developed constructive working relationships with others and maintain them over time.
Service Crew/ CashierAugust 18, 1999 - August 20, 2000
Sizzling Plate RestaurantManila, Philippines
•Renders fast and friendly service at any given time.
•Prepares and handles food hygienical.
•Attends the customer's orders and responsible for the cash funds endorsed by the manager.
•Keeps and maintains a clean and desirable environment at all times.
Operate POS cash register.
• Provide excellent customer service.
•Developed reputation for prompt, efficient service with high level of accuracy.
•Uphold thorough knowledge of store merchandise.
•Calculate total payments received during a time period, and reconcile this with total sales.
•Compile and maintain non-monetary reports and records.
•Developed productive working relationships with others
SKILLS AND ABILILITIES
•Ability to compile, organize, prepare and maintain an assortment of records, reports and information in an effective manner.
•Ability to work in an administrative support role.
•Establish work priorities, delegate work to office support staff, and ensure deadlines are met and procedures are followed.
•Able to communicate effectively with higher officials and other staff members and listen alternatively to others.
•Able to plan, organize and prioritize daily assignments and work activities.
•Able to work under pressure, can perform multiple tasks at a time and manage time wisely in a fast paced environment.
•Good team player & ability to work in a team & as well as independently.
courses: Award: Best in Stenography
