Glenn Hossell, Automotive Key Technician

Glenn Hossell

Automotive Key Technician

The AA

Location
Great Britain (UK) - Glasgow
Education
Diploma, Commercial Locksmith and Property Security
Experience
15 years, 7 Months

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Work Experience

Total years of experience :15 years, 7 Months

Automotive Key Technician at The AA
  • United Kingdom - Glasgow
  • My current job since February 2023

Proficient in vehicle opening, key cutting, and programming across
all vehicle types and ages.
• Maintain advanced expertise in vehicle security systems, ensuring
precise use of tools and programming software.
• Stay updated on technical information and safety advancements to
enhance diagnosis and repair.
• Generate supplementary sales opportunities for vehicle unlocking,
key cutting, and programming to meet targets.
• Ensure accurate documentation, procedure adherence, and
compliance for precise customer billing and audits.
• Maintain inventory accountability for vehicle security devices.

Security Project Manager at Self Employed
  • United Kingdom - Glasgow
  • May 2016 to January 2023

Founded and led a dynamic security consultancy startup,
specialising in locksmith services and strategic security
consultations for diverse clients.
• Orchestrated thorough risk assessments and devised tailored
security strategies, implementing seamless upgrades and innovative
solutions to enhance overall security.
• Applied military-trained threat analysis methodologies to assess and mitigate potential security risks faced by clients, strategically customising project plans and solutions to effectively address specific vulnerabilities and safeguard against diverse security threats.
• Managed project finances and collaborated with subcontractors to ensure timely completion within client specifications.
• Provided comprehensive training and mentorship for locksmiths and security professionals, fostering continuous learning and advancement.
• Leveraged advanced expertise in surveillance and meticulous reporting methodologies, coupled with adept team management skills, to facilitate streamlined operations and administration, proficiently utilising tools such as MS Word, Excel, and Outlook.

Junior Project Manager at Royal Engineers
  • United Kingdom - London
  • July 2008 to January 2016

Led multidisciplinary teams on engineering projects, involved in
each aspect from inception to completion
• Managed diverse projects encompassing construction, route
clearance, and demolition operations, ensuring adherence to
stringent safety and security protocols
• Acted as a liaison between stakeholders, including local contractors,
civilian authorities, and military personnel, fostering effective
communication channels to facilitate project success
• Demonstrated exemplary leadership and adaptability in navigation
challenging and diverse environments, consistently delivering high-
quality results under pressure
• Key Responsibilities and Achievements as a Junior Project Manager:
Spearheaded the planning and execution of building and structural finishing trade tasks, overseeing the construction of camps, medical centres, bridges, and roads in demanding environments
• Implemented innovative solutions to overcome logistical challenges and meet project deadlines
• Conducted meticulous route clearance and search operations, mitigating risks and ensuring safe passage for military personnel and civilians in conflict zones
• Successfully completed a Command Leadership and Management Course, demonstrating proficiency in strategic planning, decision- making, and team management
• Achieved early promotion to Lance Corporal, reflecting exceptional leadership abilities and dedication to mission success
• Exhibited adaptability and resilience in navigating warzone operations and military life, effectively responding to evolving situations and ensuring mission objectives were met
• Demonstrated expertise in task planning, project management, and resource allocation, optimising efficiency and productivity in high- pressure environments
• Maintained a strong focus on team safety and awareness, implementing rigorous security measures to safeguard personnel and assets in hostile environments
• Led as a pivotal member of Junior Management, guiding and supervising multifaceted teams across various engineering projects, Utilised strong leadership and decision-making skills to foster collaboration and drive project success
• Managed resources, assets, and stock control with precision, ensuring optimal utilisation and accountability at all times
• Demonstrated proficiency in budgeting, costing, and pricing, managing financial resources effectively to achieve project
objectives.

Education

Diploma, Commercial Locksmith and Property Security
  • at Train Locksmiths Ltd
  • January 2022
Diploma, Automotive Locksmithing
  • at Train Locksmiths Ltd
  • April 2021
Diploma, Assessing Vocational Achievement
  • at Train Locksmiths Ltd
  • June 2020
Diploma, Enhanced Locksmithing
  • at Train Locksmiths Ltd
  • June 2018
Diploma, Working as a Close Protection Operative
  • at Argus Europe Ltd
  • July 2017
Diploma, Enhanced Surveillance
  • at Argus Europe Ltd
  • July 2017
High school or equivalent, First Aid Response
  • at Argus Europe Ltd
  • July 2017
High school or equivalent, Enhanced Automotive Locksmith
  • at Train Locksmiths Ltd
  • December 2016
High school or equivalent, Working as a CCTV Operative
  • at D&G Council
  • September 2016
Diploma, Covert Foot & Mobile Surveillance
  • at ESS Consulting Ltd
  • July 2016
Diploma, Professional Investigators
  • at ESS Consulting Ltd
  • April 2016
High school or equivalent, Domestic & Commercial Locksmith
  • at MATRIX Locksmith Training
  • March 2016
High school or equivalent, OSINT
  • at ESS Consulting Ltd
  • January 2016
High school or equivalent, Defence Unit Fire Safety Warden
  • at DFDTC Manston
  • September 2013
Diploma, Defence Engineering
  • at Royal School of Military Engineering
  • April 2013
Diploma, Building Finishing Craft
  • at Royal School of Military Engineering
  • October 2009
Diploma, Relief Operations
  • at Royal School of Military Engineering
  • February 2009

Specialties & Skills

Security Protocols
Risk Assessment
Cross functional Team Leadership
Strategic Planning
Project Lifecycle Management
Security
Business Management
Driving
Defence
Project Coordination
Security Consultancy
Locksmith
Surveillance
Operational Security
Project Management
MS Office
Security Management
Investigations

Languages

English
Native Speaker

Hobbies

  • Concerts
  • Hiking/backpacking
  • Cooking
  • Cycling
  • Scuba Diving