Marketing Executive
Jebel Ali Free Zone Authority
Total des années d'expérience :15 years, 7 Mois
• Develop and execute marketing plans which includes marketing campaigns, trade exhibitions and corporate events
• Plan and execute corporate events for various stake holders
• Worked closely with product development team in order to ensure that products and services met market needs and were executed on time and on budget
• Coordinated with the web team to develop websites for Jafza
• Contribute to the preparation of the marketing budget and ensure that the activities within the project are implemented and processed as per the assigned budget
• Develop effective marketing communication internally and externally to ensure that all necessary stakeholders are informed about the project
• Develop and optimize marketing and communication channels including websites, advertising events to promote the company’s products and services
• Develop and update reports regarding the project’s status, performance progress against the time frame and budget
• Opened lines of communication by revisiting existing accounts.
• Generated 30% increase in customer base.
• Achieved 100% occupancy in three quarters a net increase of 25% compared to 2010 by customer retention.
• Hold full P & L accountability for the Regus centre in Jebel Ali through sales, training, leadership and supervision.
• Acquired a portfolio of 90 different companies that included Ace Hardware Middle East, China International Duty Free, Basin Supply FZCO, Derrick Service International, Oman Insurance and several other startup companies by identifying business opportunities.
• Identified low performing products and re - distributed product patterning strategies to accommodate consumer buying trends, marinating a steady revenue gain of 10% from Jan 2011.
• Build, manage, motivate, train and develop the centre teams and their performance, lead by example.
• Serve as the first line of escalation and resolution of client concerns by leading the action plan in conjunction with the Area Commercial Director / Area Director, as needed.
• Key focus on client retention, through providing the "wow" factor to our clients by taking pride in continually keeping the centre "show ready" through personal efforts and effective utilization of the centre team as per standards.
• Is responsible for complaint handling management