Customer Service Representative
sitel
Total years of experience :6 years, 6 Months
• Responsible for assisting healthcare providers on their patient’s healthcare benefits and ensuring that they are paid accordingly.
• Organizing logistical aspects among the investigator, subjects, IRB/EC, sponsor and CRO.
• Ensures compliance with the research protocol according to Good Clinical Practice and other applicable regulations.
• Responsible in preparing IRB submission, subject recruitment, adverse event reporting, preparing the case report form (CRF), submitting CRFs and other data to the Sponsor as necessary and study close-out.
• Performs independent nursing function in patient care, monitoring vital signs, health education, blood extraction/ lab services, medication compliance, continuous monitoring of patient condition, and others.
Finished Master of Arts in Nursing Major in Administration and Supervision
• Bachelor of Science in Nursing (RN), University of the Cordilleras June 2004- May 2008