Gloria Umutesi Mwizerwa, Administration Assistant/Receptionist

Gloria Umutesi Mwizerwa

Administration Assistant/Receptionist

OPTY-RH Rwanda

البلد
الإمارات العربية المتحدة
التعليم
بكالوريوس, busniness administration
الخبرات
2 years, 7 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :2 years, 7 أشهر

Administration Assistant/Receptionist في OPTY-RH Rwanda
  • رواندا
  • يونيو 2013 إلى ديسمبر 2015

• Welcoming visitors by greeting them in person or on telephone, answering or referring inquiries.
• Directing visitors by maintaining employee directories and given instructions
• Maintaining security by following procedures, monitoring log books and issuing visitors budges.
• Sort and attribute incoming email to areas and staff within the organization and dispatch outgoing mail.
• Update and remind the reporting managers of their meetings
• Taking minutes of the meeting
• Write business letters, reports or office memos using word processing programmes
• Answer telephone inquiries from customers, attend to visitors and assist other staff in the organization with their inquiries.
• Providing secretarial support, prints and types correspondence and reports
• File paper and documents
• Make travel arrangements
• Track information regarding office budgets
• Take appointments, arrange conferences, meetings and deal with company visitors
• Complying with procedure rules and regulations
• Maintain continuity by documenting and communicating actions
• Contributing to team efforts and by accomplishing related results as needed
• Preparing Bills and taking payments from guests
• Promoting excellent customer care standards
• Working as part of a team and assisting colleagues when necessary
• Ability to identify customer needs.

الخلفية التعليمية

بكالوريوس, busniness administration
  • في Annamalai university
  • يونيو 2013

Specialties & Skills

HR Management
Administration
Economics
Customer Service
BANKING
COACHING
HUMAN RESOURCES
LETTERS
MICROSOFT MAIL
MICROSOFT OFFICE
MICROSOFT WORKS

اللغات

الانجليزية
متمرّس

التدريب و الشهادات

customer care (تدريب)
معهد التدريب:
OPTY-RH
تاريخ الدورة:
June 2009
المدة:
10 ساعات

الهوايات

  • all sports activities,travelling ,reading....