Gloria Villanueva, Executive Secretary

Gloria Villanueva

Executive Secretary

Hadi Clinic

Location
Kuwait
Education
Bachelor's degree, Bachelor of Commerce major in Accounting
Experience
25 years, 8 Months

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Work Experience

Total years of experience :25 years, 8 Months

Executive Secretary at Hadi Clinic
  • Kuwait
  • My current job since January 2008

• Prepare and manage correspondences/reports
• Set-up and coordinate internal and external meetings and conferences
• Manage and maintain the DGM schedule/calendar
• Plans and prepares meeting agendas and minutes
• Follow- up updates on various issues with the Staff members
• Manage and maintain hardcopy and electronic filing system
• Responding on a timely basis to inquiries
• Sort, screen and prioritise incoming mails
• Meet and screen visitors, redirecting to the appropriate persons if necessary
• Perform other related duties as required

Accounting Staff at Home Lumber Inc (Alpha Group)
  • Canada
  • March 2004 to January 2006

• Auditing of delivery receipts, invoices, prices on contract/non-contract invoices
• Sort and organize invoices
• Assists in costing
• Performs data entry

HR Assistant/Administrative Assistant at Conarail Temporary Services Inc.
  • Canada
  • July 2001 to January 2004

Administrative Assistant/HR Assistant
• Prospect new clients for recruitment assignment
• Execute the sourcing of suitable candidates for clients to consider
• Coordinate interview arrangements
• Perform client and candidate follow-up
• Prepare work schedules for temporary workers
• Call/Dispatch temporary workers to work
• Assists and instructs Staff regarding Company policies and procedures
• Monitor status of receivables to ensure prompt payments
• Process all billing & invoicing to customers
• Prepare, process and distribute payroll

Customer Service
• Receive all temps/customer questions, concerns & complaints and exercise judgment & discretion to resolve them on behalf of the Company
• Designs and maintains an organized filing system
• Observe proper documentation & follow SOP’s completely all the time
• Answers/Filters incoming calls

Personnel Assistant/Administrative Assistant/Accounts Staff at ITM Mining Ltd
  • Angola
  • June 1994 to February 1999

Personnel Assistant/Administrative Assistant
• Files and controls all confidential documents of Personnel Dept.
• Develop and prepare monthly management, bonus assessment and human resources reports
• Responsible for employee relations, grievance handling and disciplinary procedure
• Assist in the process of expatriate workers (work permits, contracts accommodations, medical check-up)
• Assist/Administer staff leaves, medical & attendance
• Handling other general office admin duties such as office stationary/pantry items purchasing, courier services, distribution of mails, correspondence, phone calls and arrangement of booking for flights
• In-charge of supervising domestic housekeeper

Accounting Staff
• Account for food issues and domestic supplies
• Account for staff shop issues
• Audits discrepancies on issues and receipts
• Do regular physical inventory

Education

Bachelor's degree, Bachelor of Commerce major in Accounting
  • at Polytechnic University of the Philippines
  • November 1984

Specialties & Skills

Supplies
Payroll
Payments
Minutes
Compute Literate (MS Word, Excel) Typing 40wpm

Languages

English
Expert

Training and Certifications

The Perfect PA (Certificate)
Date Attended:
March 2011
Valid Until:
March 2011