Glorie Gale Yanzon-Villaroman, Coordinator

Glorie Gale Yanzon-Villaroman

Coordinator

Nass Contracting Company LLC

Location
United Arab Emirates - Abu Dhabi
Education
Diploma, Technology
Experience
9 years, 5 Months

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Work Experience

Total years of experience :9 years, 5 Months

Coordinator at Nass Contracting Company LLC
  • United Arab Emirates - Abu Dhabi
  • My current job since January 2016

Welcomes the visitor in person or in the telephone.
* Answering inquiries and handling supplier’s calls.
* Maintain security by following the company procedures and monitoring log book.
* Assisting the HR and Admin for the visa application of all new selected candidates.
* Dealing with PRO for all procedures and documents needed for the visa application of the new
selected candidates.
* Communicating with the manpower agency from the origin country of all selected candidates.
* To take measurements and collect workplace data either for routine inspection or as directed
by a manager.
* Help to implement and evaluate safety and quality programs.
* To work accordingly with the safety and quality team in conducting safety checks on work areas
and equipment, make a note of this in writing and inform higher level management staff.
* As Safety administrator, to keep abreast of current occupational legislation and requirements to
bring our workplace into compliance.
* To facilitate all the trainings and new modules in relation with safety measures and new
guidelines implemented by the company.
* To make schedules with regard to attendance, meetings and other pertinent activities within the
safety department.

Cash Controller at Spinneys LLC
  • United Arab Emirates
  • May 2010 to January 2010

Generate and maintain account related reports
* Ensure that workload is equally divided between cash registers
* Evaluate performance of cashiers and provide managers with information on appraisals.
* Ensure that each customer’s transactions are processed accurately and in a time efficient
manner.
* Resolve employee conflicts and ensure that any customer complaints are handled immediately
* Identify and correct cash register errors and take measures to ensure that further errors do not
happen.
* Reconcile cash with receipts at the end of each shift and make sure that any discrepancies are
managed immediately
* Manage bank deposit activities and make sure that cash is counted accurately at the end of each
shift
* Making sure that the customers are happy and satisfied with the service provided to them.

Customer Service Agent at Rainmaker Asia Corp
  • Philippines
  • May 2008 to April 2009

Education

Diploma, Technology
  • at University of Makati
  • January 2019

Associate in System Communication Technology

High school or equivalent, Technology
  • at Secondary
  • October 2008

courses: Person in Charge Level 3 Training According to the Approved scheme of the Food Control Department Dubai Municipality (HABC) 22nd Oct 2015 HABC Level 2 Award in Emergency First Aid at Work (QCF) 05th May 2014 Customer Service Training Phase 4 13th Aug 2013 Essential Food Safety Record (Johnson Diversey) 07th

High school or equivalent, Technology
  • at Nicanor C. Garcia Elementary School
  • March 2004

courses: Control of Substances Hazardous to Health C.O.S.H.H. Awareness 31st Jan 2011 Customer Service Training Phase 2 04th

High school or equivalent, Technology
  • at Nicanor C. Garcia Elementary School
  • March 2001

Educational Attainment: Basic First Aid (Tatweer Consulting & Training)

Specialties & Skills

System Administration
Customer Reference Programs
MS Office tools
ASSETS RECOVERY
HUMAN RESOURCES
MEETING FACILITATION
QUALITY
TELEPHONE SKILLS
CASHIER
CUSTOMER SERVICE TRAINING

Training and Certifications

Person in Charge (Training)
Training Institute:
High Field Awarding Body for Compliance
Date Attended:
October 2015
Duration:
16 hours