Senior Engineer sales and service
www.quantumups.in
Total years of experience :13 years, 6 Months
June 2007 - till Date Senior Engineer sales and service in QuantumPower Systems Tirunelveli (http://www.quantumups.in)
RESPONSIBILITES
➢ Responsible for Solar powered UPS and DCPS sales and installation, commissioning and enter customer support activities in the circle
➢ Provide round the clock telephonic live service support to the customer
➢ In case of major faults and replacement of spares send to the service franchisee to the respective site and get the problem rectified and Visit the major problem sit and rectify the problem
Mar 2006 to Apr 2007 Service Engineer at Delta energy system (India) Pvt Ltd (www.deltaelectronicsindia.com)
RESPONSIBILITES
➢ Responsible for UPS and DCPS installation, commissioning and enter customer support activities in Karnataka circle
➢ Provide round the clock telephonic live service support to the customer
➢ In case of major faults and replacement of spares send to the service franchisee to the respective site and get the problem rectified and Visit the major problem sit and rectify the problem
➢ Conduct regular technical training to the end user and O&M team and concentrate with MSC / BSC sites inspection commission according to the contract with us.
➢ Monitor the rate of service calls and nature of repeated call, update production and quality control departments and work towards reducing the problem in future
➢ Conduct site audit and power audit in sample sites to ensure that proper input being given to the power supply, if not discuss with customer and ensure that safety of our equipment
➢ Responsible for generating the revenue from AMC and service support activities from the system which are out of warranty
Jan 2002 to Feb 2006 Service Engineer at Next Generation Business Power Systems Ltd, (www.ngbps.com)
RESPONSIBILITES
➢ As an Engineer -in charge for Kerala Region responsible for all Service and Sales Issue around the Region
➢ Co-ordinate with Dealer to collect the higher KVA UPS from Private and Government organization.
➢ Selling Spares and Service Contracts to the Customers
➢ AMC collection and Spares Billing to the Customers.
July- 2000 to Dec 2002 Testing Engineer in AURO POWER SYSTEMS (P) LTD., (www.auroups.com)
➢ Responsibilities: Development & Testing, and Making a Test report
Skills Set.
Operating Systems: Windows XP, Linux
2009 - 2011 M.E Embedded systems Institution: Karpagam University coiambatore Division: First Class (74%)
2005 - 2008 B.Tech in Electronics & Telecommunication engineering Institution: J.N.R Rajasthan Vidyapeeth university. Division: First Class (70%)
1997 - 1999 Diploma in Electronics & Communication Engineering Institution: MSPVL Polytechnic, Pavoorchatiram, Tamil Nadu. Division: First Class with Distinction (86.16%)
1994 - 1996 Higher Secondary Institution: Baren Bruck HSc School, Bungalow surandai, Tamilnadu. Division: First Class (76.83%)
1993 - 1994 SSLC Institution: Baren Bruck HSc School, Bungalow surandai, Tamilnadu. Division: second class (51.8%)