BILLING SPECIALIST
Federal Express
Total years of experience :19 years, 1 Months
1991 - 2010
BILLING SPECIALIST
• Federal Express, Brussels
• Facilitated a team of four in reducing operational costs, cutting billing errors and time, while increasing customer satisfaction
• Designed and implemented an improved liaison system between the customs department and the billing department
• Devised new billing procedures that enhanced productivity
MA International Maritime Policy, Greenwich University, 2012 - 2013
MA Education and Counseling, Boston University, 1986 - 1988
BA Human Geography, University of Liberia, 1979 - 1983
Secondary Education Wells Hairston High School, 1976 - 1978
MA International Relations, Westminster University, current study