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Golam Sarwar Kabir, Remittance Teller

Golam Sarwar Kabir

Remittance Teller·AL Fardan Exchange

Qatar

Bachelor's degree, BBA in Finance

Work experience

Total years of experience: 3 years, 6 months

Remittance Teller

September 2024 - Present

AL Fardan Exchange

Doha, Qatar

September 2024 - Present

• Process customer transactions, including remittances, foreign currency, withdrawals, and
payments, while addressing inquiries and resolving issues.
• Inform customers about company products and services.
• Accurately record and store transaction data.
• Balance cash drawers and reconcile discrepancies.
• Prepare and secure cash and coins for storage.
• Handle currency and gold confidential information responsibly.
• Use software for transaction tracking and reporting.
• Follow all financial and security regulations.

Company industry:
Banking
Job role:
Banking

Remittance Teller

September 2024 - Present

AL Fardan Exchange

Doha, Qatar

September 2024 - Present

• Process customer transactions, including remittances, foreign currency, withdrawals, and
payments, while addressing inquiries and resolving issues.
• Inform customers about company products and services.
• Accurately record and store transaction data.
• Balance cash drawers and reconcile discrepancies.
• Prepare and secure cash and coins for storage.
• Handle currency and gold confidential information responsibly.
• Use software for transaction tracking and reporting.
• Follow all financial and security regulations.

Company industry:
Banking

Relationship Officer

February 2022 - May 2023

Eastern Bank Limited

Dhaka, Bangladesh

February 2022 - May 2023

• Advises clients about alternative lending solutions' risks, consequences, and benefits
• Develops loan applications by evaluating applicant information and documentation
• Evaluate loan applications & and documentation by informing applicants of additional
requirements
• Prepares and submits timely and accurate loan files & and Enhancing Customer Relations
• Helps customers by answering questions and responding to requests
• Maintains customer confidence by keeping loan information confidential
• Accomplishes bank mission by completing related results as needed
• Efficient management of customer feedback & handle service with care
• Ensure AML compliance and other regulatory policies & requirements

Company industry:
Banking

Intership

June 2021 - September 2021

Prime Bank Limited

Dhaka, Bangladesh

June 2021 - September 2021

• Learned in depth about banking products, services & and complete banking process.
• Helps customers by answering questions and responding to requests
• Maintains customer confidence by keeping loan information confidential

Company industry:
Banking

Intership

June 2021 - September 2021

Prime Bank Limited

Dhaka, Bangladesh

June 2021 - September 2021

• Learned in depth about banking products, services & and complete banking process.
• Helps customers by answering questions and responding to requests
• Maintains customer confidence by keeping loan information confidential

Company industry:
Banking

Education

North South University

November 2021

November 2021

Bachelor's degree, BBA in Finance

Bangladesh

GPA (percentage): 83%

GPA (percentage): 83%

National Model College

December 2016

December 2016

High school or equivalent, Commerce

Bangladesh

GPA (point): 4.75 out of 5

GPA (point): 4.75 out of 5

Harinarayanpur Union High School

June 2014

June 2014

High school or equivalent, SSC in Business Studies

Bangladesh

GPA (point): 4.69 out of 5

GPA (point): 4.69 out of 5

Skills

Marketing

Intermediate

Risk

Intermediate

Credit Risk

Intermediate

Team Management

Expert

Teller

Expert

Customer Services

Expert

MS office

Expert

Relationship Officer

Expert

Teller

Expert

Customer Services

Expert

Banking

Beginner

Business Development

Intermediate

MS office

Expert

Teamwork

Expert

Relationship Officer

Expert

Customer Service

Expert

Accounting

Intermediate

Credit

Intermediate

Sales

Intermediate

Management

Intermediate

Finance

Expert

Administration

Intermediate

Preparation

Expert

Microsoft Excel

Expert

Auditing

Expert

Microsoft Office

Expert

Languages

English

Expert

Bengali

Native Speaker

Hindi

Native Speaker

Arabic

Beginner

Training and Certifications

Training
Basic AML & CFT
Eastern Bank Limited
Foundation on Banking
Eastern Bank Limited
Aug 2022
Excel Boot camp
North South University