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Golam Sarwar Kabir, Remittance Teller

Golam Sarwar Kabir

Remittance Teller·AL Fardan Exchange

Qatar

Bachelor's degree, BBA in Finance

Work experience

Total years of experience: 3 years, 5 months

Remittance Teller

September 2024 - Present

AL Fardan Exchange

Doha, Qatar

September 2024 - Present

• Process customer transactions, including remittances, foreign currency, withdrawals, and
payments, while addressing inquiries and resolving issues.
• Inform customers about company products and services.
• Accurately record and store transaction data.
• Balance cash drawers and reconcile discrepancies.
• Prepare and secure cash and coins for storage.
• Handle currency and gold confidential information responsibly.
• Use software for transaction tracking and reporting.
• Follow all financial and security regulations.

Company industry:
Banking
Job role:
Banking

Remittance Teller

September 2024 - Present

AL Fardan Exchange

Doha, Qatar

September 2024 - Present

• Process customer transactions, including remittances, foreign currency, withdrawals, and
payments, while addressing inquiries and resolving issues.
• Inform customers about company products and services.
• Accurately record and store transaction data.
• Balance cash drawers and reconcile discrepancies.
• Prepare and secure cash and coins for storage.
• Handle currency and gold confidential information responsibly.
• Use software for transaction tracking and reporting.
• Follow all financial and security regulations.

Company industry:
Banking

Relationship Officer

February 2022 - May 2023

Eastern Bank Limited

Dhaka, Bangladesh

February 2022 - May 2023

• Advises clients about alternative lending solutions' risks, consequences, and benefits
• Develops loan applications by evaluating applicant information and documentation
• Evaluate loan applications & and documentation by informing applicants of additional
requirements
• Prepares and submits timely and accurate loan files & and Enhancing Customer Relations
• Helps customers by answering questions and responding to requests
• Maintains customer confidence by keeping loan information confidential
• Accomplishes bank mission by completing related results as needed
• Efficient management of customer feedback & handle service with care
• Ensure AML compliance and other regulatory policies & requirements

Company industry:
Banking

Intership

June 2021 - September 2021

Prime Bank Limited

Dhaka, Bangladesh

June 2021 - September 2021

• Learned in depth about banking products, services & and complete banking process.
• Helps customers by answering questions and responding to requests
• Maintains customer confidence by keeping loan information confidential

Company industry:
Banking

Intership

June 2021 - September 2021

Prime Bank Limited

Dhaka, Bangladesh

June 2021 - September 2021

• Learned in depth about banking products, services & and complete banking process.
• Helps customers by answering questions and responding to requests
• Maintains customer confidence by keeping loan information confidential

Company industry:
Banking

Education

North South University

November 2021

November 2021

Bachelor's degree, BBA in Finance

Bangladesh

GPA (percentage): 83%

GPA (percentage): 83%

National Model College

December 2016

December 2016

High school or equivalent, Commerce

Bangladesh

GPA (point): 4.75 out of 5

GPA (point): 4.75 out of 5

Harinarayanpur Union High School

June 2014

June 2014

High school or equivalent, SSC in Business Studies

Bangladesh

GPA (point): 4.69 out of 5

GPA (point): 4.69 out of 5

Skills

Marketing
Intermediate
Marketing
Intermediate
Risk
Intermediate
Risk
Intermediate
Credit Risk
Intermediate
Credit Risk
Intermediate
Team Management
Expert
Team Management
Expert
Teller
Expert
Teller
Expert
Customer Services
Expert
Customer Services
Expert
MS office
Expert
MS office
Expert
Relationship Officer
Expert
Relationship Officer
Expert
Teller
Expert
Teller
Expert
Customer Services
Expert
Customer Services
Expert
Banking
Beginner
Banking
Beginner
Business Development
Intermediate
Business Development
Intermediate
MS office
Expert
MS office
Expert
Teamwork
Expert
Teamwork
Expert
Relationship Officer
Expert
Relationship Officer
Expert
Customer Service
Expert
Customer Service
Expert
Accounting
Intermediate
Accounting
Intermediate
Credit
Intermediate
Credit
Intermediate
Sales
Intermediate
Sales
Intermediate
Management
Intermediate
Management
Intermediate
Finance
Expert
Finance
Expert
Administration
Intermediate
Administration
Intermediate
Preparation
Expert
Preparation
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Auditing
Expert
Auditing
Expert
Microsoft Office
Expert
Microsoft Office
Expert

Languages

English

Expert

Bengali

Native Speaker

Hindi

Native Speaker

Arabic

Beginner

Training and Certifications

Training
Basic AML & CFT
Eastern Bank Limited
Foundation on Banking
Eastern Bank Limited
Aug 2022
Excel Boot camp
North South University