Gopakumar Haridas

Scope the technical solution required to address customer requirements, assesses customers’ met and unmet needs, and recommend solutions that
optimize value for both the customer and the firm by coordinating with related departments.
Assisted sales team to achieve their targets through technical advise, presentations. and proposal submission.
Responsible for product demonstrations, provide POCs (proof of Concept) for clients, and responding to functional &technical elements of
RFPs/RFQs.
Initiated pre-sales activities, developed projects’ scopes (SOW) and prepared proposals.
Performed competitive analyses, attended industry trade shows, exhibitions, seminars and training sessions to promote products and services.
Accompanied regional sales managers on prospective customer visits & assist in identifying and qualifying opportunities.
Actively played key role in attaining business of $250 million for the vertical in a calendar year.

Analyzed and Translated existing data into fact based decisions, advised management based on data insights etc. helping to reduce the cost by 15%.
Prepared commercial strategy and business proposals with pre - sales team’s coordination by automating reporting procedures, recommending
changes etc. and also contributed to the launch of new products in the U.S market.
Tracked the lifecycle of projects, prepared business ad-hoc requests, defined key metrics etc. to ensure the delivery of projects on time and within
the budget safeguarding 100% quality.
Investigated the defects and designed the test cases for various channels to assess the user behavior such as acquisition, retention etc.
Identified and implemented the online marketing KPIs for business enhancement and made recommendations to Tech Mahindra with a view to
improvise products so as to enhance customer and stakeholder satisfaction.
Spearheaded a team of ten members to create road map and deliver commitments in time to facilitate decision making for Product Manager and
higher management.

Completed first project in 90 days in an industry that averages 5 months to completion; Client reported 20% reduction in processing time.
Developed strategies in accordance with the sales team to forecast the demand and maintain the supply as per client requirements.
Ensured that the applications that are in use are performing well and suggested changes to increase the productivity.
Analyzed client’s business requirements and processes through document analysis, interviews, workshops, and workflow analysis and also defined
new acceptance criteria for functionalities that were introduced.

Final project on developing a 3-D model using AutoCAD software. Internship in ‘Carborundum Universal Limited’, Chennai on the
complete process involved in the manufacturing of various kinds of
Grinding Wheels.
Internship in ‘FCI - OEN Connectors Limited’, Kochi on production of
various types of Electronic Connectors.
ACHIEVEMENTS
Runner up in the Dell Business Challenge competition held at
Dell office, Amsterdam.
Awarded “Pat on the back” within twelve months of joining