Chief Enterprise Consultant (Enterprise Architect)
International Systems Engineering
Total des années d'expérience :33 years, 8 Mois
March 2012- Present ISE (Riyadh, Saudi Arabia)
Position: Chief Enterprise Consultant (Enterprise Architect)
Part of the Capability Insertion / Transformation team qualifying the Company for ISO 9000, ISO 27000 with the underlying task of maturing the company into the NO. 1 Defense IT company in the middle East. Undertaking the reengineering of all Processes/procedures and Policies. I have worked with the Bid teams to create fully designed and reviewed responses to Government and Defense sector bids. Worked with the Engineering teams to create Gated Review and LCM (Lifecycle management) processes. Created the DMS system components for the ERP implementation of IFS. Completion Of Internal Audits.
NOV 2011 - FEB 2012 Accenture (Riyadh, Saudi Arabia)
Position: Consultant Enterprise Solution Architect
Part of a Bid management Team working in Saudi Arabia for ISE (International Systems Engineering) Senior Architect leading a Systems/Network Architect Team through a LCM (Lifecycle Management) program to complete a 5 Year support bid for BAE (British Aerospace) . Documents Produced: Solutions Overview/Architecture, System LTM, Network LTM for an Oracle, Microsoft Virtualised (Hyper-V) environment. Bid process successful and certified.
Sept 2011 - NOV 2011 Sofrecom (Thailand)
Position: Provisioning Solution Architect (BSS) (True Corporation 3G 2100Mhz Network Design and Implementation)
Part of a Management Team delivering transmission/core network/provisioning (Intec/Comptel) Quality assurance and HLD. Core role was E2E testing of new provisioning system Comptel replacing 2G billing system Intec with 3G Billing system Comptel. Quality assurance of HLD & Functional specifications for Comptel design.
Sept 2010 - July 2011 Sofrecom (Ethiopia)
Position: IT Enterprise Architect Management Consultant (BSS/OSS)
Part of the Management Consultancy team re-launching Ethio Telecoms. Audited 25 Data Centre's Systems and networks across Ethiopia to plan Migration, SLA, Upgrade paths with short term/medium Term plans. Created new Network and Server support plans for Cisco and Sun Servers, created Network and Server Inventory mapping. Managed Legacy Data Centre Migration/integration into New Data Centre. (Planned & built 200% extension) . Improved 5 Data Centre's to World Class Standards (Systems IBM/HP/SUN utilizing IPAMM technology) . Transversal Project Management of all Phase Projects (Customer Care and Billing systems) . Managed the IT Automation project, Exchange 2010, Server 2008, ITSM - HP, Oracle 10g Financials/HR/Payroll, Network Management-Netnumen
Wrote the IT policy for the IS Division and started the IS Strategy Enterprise Architecture Initiative. QA for IT Automation Project and Disaster recovery projects. Wrote & delivered the Data Centre access policy
Assisted ITSM strategy for Desktop/Laptop rollout across the new Company.
Sept 2009 - July 2010 Oracle South Africa (NHBRC)
Position: Enterprise Architect Siebel / Oracle Apps (12.1) /Programme Management (BSS)
Introduced PEAF as an Enterprise Architecture Programme and have delivered the first Phase of the Framework. The First phase effectively mapped all of NHBRC's Business process for optimization purposes.
Remedial role correcting a badly implemented Oracle Financials/Siebel implementation up rated from JD Edwards. Siebel CRM was Public sector and Oracle ERP Apps were GL/AR/AP/CE/PO/FA/SCM.
A very much client facing role.
Implemented Data Governance Structure and organized EA training to Exec level to ensure alignment between Business and IT.
Drove the OBIEE Business Intelligence team for Financial reporting
Drove the High Level integration/Infrastructure Architecture and requirements gathering for an EA initiative.
The issue was created by bad Data take on and poor training.
Resolved by MDM Of Oracle Apps/Siebel DATA and reconciliation of Sub ledgers to GL
Methodologies, PEAF Framework, Agile.
January 2009 - July 2009 Oracle South Africa (MTN)
Position: Enterprise Siebel Architect / Programme Management (BSS)
Creation of a SIEBEL Development and deployment governance strategy at MTN Group South Africa for the Siebel implementation of SFA, Campaign Management and Loyalty + Depot repair. New Modules Will be Siebel Analytics, PIM, PRM. I managed the Siebel onshore/offshore team from a Programme/Project perspective and the Siebel Vers 7.8 upgrade to vers 8.1. Integration into ORACLE ERP
Project optimization was reached by implementing a Knowledge Transfer programme.
Delivered the complete E_2_E Solutions Architecture for the Siebel Lite Project specifically aimed at Call Centers and End Users, utilized UML for Use case and requirements gathering.
Managed the POS360 Ecommerce Solution Workshops from a Solutions View
Created the MTN TDA for alignment of all Oracle projects
BI strategy is OBIEE across all Platforms
Member of the Siebel Technical Working Group assisted with the Long Term Strategy and SOA Reference Architecture framework. Managed the Siebel Administration Team utilizing Virtual Server environments.
October 2008 - November 2008 IBA-Group Belgium
Position: SAP Ecommerce Technical Architect / Business Analyst /Architect (BSS)
Responsible for the Creation of a Technical design/Requirements gathering for an Ecommerce Gateway.
Evaluation of technologies between SAP Netweaver EP Portal, Web logic and MOSS Microsoft Office SharePoint Server 2007.
COTS systems were: MOSS 2007.
Transformed the Business requirements gathered from the Sales and Marketing departments into two Technical designs one handling an Entry Portal and the other the Ecommerce Gateway into a logistics/Mrp SAP/NT domain for the development teams based offshore.
The End to End Design was delivered successfully inclusive of Data and Interface architecture.
Created Templates for portal Design for future use. Created a Future state Architecture Vision.
April 2008 - July 2008 Atheeb Telecom Saudi Arabia
Position: Enterprise Architect / BSS Consultant / Project Manager
Responsible for RA Workshops, Data Governance, IT Process & Methods, Q.A, Billing & Integration Gap Analysis & UAT requirements gathering, BI OBIEE & End User Systems. Workshops were held with the Business and Various integration teams.
Cots Systems for Integration Were Siebel CRM, ORACLE BRM and ORACLE UIM.
I managed 150 Wipro Consultants and ZTE Consultants in the various domains at a Startup Telco rolling out The First Wimax across Saudi Arabia.
Business process managed using eTom & Ngoss. Used RAID log system.
Jan 2008 - March 2008 IBM Global Services - assigned to Tele Denmark, Copenhagen
Position: Enterprise Siebel Billing/Integration Architect (BSS)
Enterprise Architect on a Siebel CRM project, performing gap analysis of Ras/Siebel billing processes and transforming Business requirements into Functional requirements via workshops. Workshops were between the Business and End users and targeted at End User Computing requirements.
COTS systems were: Siebel CRM, BSCS Billing and Order Management
Also assisted with the UML Design on the Ecommerce Order Management Stream processes.
Methodology, Agile
Business process was managed utilizing eTom.
June 2007 - September 2007 Convergys EMEA
Position: IRB Enterprise Solutions Architect
Enterprise Architect (BSS)
Worked on a Scoping Project in Riyadh Saudi Arabia for STC - Saudi Telecom (wire line), GAP analysing 'As Is' processes and creating 'To Be' processes (Zachman Framework)
Responsible for integration points between Geneva IRB Billing System and BSCS, and Siebel vers 7.8/8.0, handling (CRM, Payment, Debt Management, and Credit & Fraud) and full Documentation.
COTS systems were: Convergys IRB Billing System and Siebel CRM.
Working with the Senior It and Business users was steering the creation of the long Term SOA/EUC customer solutions strategy and Business process. In the Enterprise role, designed and delivered the SOA framework five year future state vision utilising Zachman, Togaf and eTOM.
January 2007 - May 2007 Swisscom Mobile, Switzerland
Position: Lead Solutions Architect - E2E Design Fulfillment for Convergence Networks, Voip, OnePhone between Fixed line and Mobile Networks (BSS)
Cots systems were: Siebel, BSCS, SAP, NPS
Ensuring data and information fulfillment and integration between Web logic, Tibco, Siebel CRM & Vantive CRM integrated with BSCS billing solutions, SAP Logistics, NPS Provisioning Credit Management, Fraud and revenue assurance systems and IMS-Core + Sylantro.
Part of the task force team ensuring Swisscom align its BPM and customer Ecommerce strategies and ensure Data migration is complete through UAT/EUC. Worked with Ericcson on the E_2_E Id management solution. The OMS provisioning is via SAP. System Infrastructure is HP Itanium + assorted Web technologies.
October 2006 - December 2006 Biogen Idec Boston, USA
Position: Enterprise Architect - E2E Design SOA Framework / Project manager
Initially engaged to architect an EDI interface between third party suppliers and Biogen's E-Business Oracle manufacturing/financials processes but widened the scope to include all of Biogens third party suppliers and design an SOA seamless framework compliant with SOX/ISO/OAGI xml standards.
The SOA Framework was designed around BEA's Web logic and Aqualogic Service Bus creating re-useable Business Processes (BPM) to accelerate further third party manufacturer interfaces in a more secure environment. Aligned the framework with other customer strategies to increase the utilization of Biogen's BI capability. Also carried out three months intensive due diligence on Oracle Fusion and JBOSS as the preferred options but took the decision not to implement either due to them both being in Beta version.
The E2E design was completed and delivered within the timeframe successfully.
February 2006 - September 2006 BT Retail Belfast
Position: Solutions Architect - E2E Design Billing System
Engaged by BT in Belfast to do the E2E high-level design phase II for their WLR3 E2E Billing system.
Cots systems were: Siebel 7.8 Upgraded to Vers 8.0, Geneva Billing 5.4, Amdocs.
Designed data integration processes between Siebel vers 7 CRM, Geneva vers 5.4 Billing systems and Amdocs document handling systems, utilizing Tibco for EAI inclusive of Documentation and exhaustive UAT. The UML design processes covered Analytics/Business Intelligence, Customer Care and Customer Queries, Creditworthiness, Fraud, revenue assurance, Disputes and Adjustments.
The design was built around End User and Customer requirements and delivered utilizing Agile methodologies and Assorted Web Technologies and completed within time.
July 2005 - January 2006 Cap Gemini
Position: Management Consultant / Solutions Architect / Project Manager
Management Consultant/Solutions Architect working on Business Intelligence for Public Services authorities (NHS UK services) and utility companies (Eon) . Worked with Call Centre mergers, upgrades, ITTs and Bid Management, comprehensive documentation and UAT.
Assigned to Washington DC to assist in the setup of the DA "design authority" for the Mod/DoD initiative in Washington utilizing Togaf Architecture framework.
Piloted and completed a comparison Project working with BEA (UK) to test BEA Web logic against Sap Portal.
Completed Several SAP ITT's for Utility companies and Transport for London 2012
Engaged in presales roles in GB presenting SOA "Service Orientated architecture" and CRM applications.
December 2004 - July 2005 Searchlight (AN Internet Search Engine Company)
Position: Pre-sales/Analyst
Provided ad-hoc consultancy and assisted a recently formed Internet Search company with initial testing and marketing of 'Searchlite', the company's newly developed Internet Search software. Tested the search engine against Teradata's system at Lloyds bank and outperformed Teradata by an average of 2000%. 'Searchlite' is of particular interest as it has huge potential for wider applications beyond the Internet in that it can be easily and inexpensively incorporated into any BI and CRM system as an exceptionally rapid database search tool.
November 2003 - Dec 2004 Teradata (NCR)
Position: Professional services Consultant/Solutions Design/Analyst
Worked within Teradata as a PSC consultant mainly assisting clients with solutions architecture design and third party software. Operated in a dual capacity with two main clients - at British Airways on an integrated Oracle E-Business data warehouse solution and at Lloyds Bank on Oracle Financials duplicated system architecture. Other aspects of the role included Gap analysis of user requirements, UAT and transformation of these requirements into Business Intelligence KPI and monthly reports. Third party software included Informatica and Tibco EAI/ETLs and Business Objects for reporting and data analytics.
November 2002 - November 2003 Pegasus Consulting Group (USA)
Position: Principal Consultant/Senior Oracle Consultant/Project Manager
UK based consultant for Pegasus Consulting Group deployed on site at Merrill Lynch (UK) . Responsible for analysing, gathering and design of all Functional and technical specifications and reporting interfaces inclusive of Data Migration/Historical data plus Uat, Conversion, enhancements and customisation of Oracle Financials 11 and Oracle HR/Payroll, in the UK following completion of an Oracle Financials upgrade and HR/Payroll implementation in the USA.
July 2002 - December 2002 MinervaSoftCare UK
Position: Principal Consultant/Pre-Sales & Channel Management Development & Technical Project Manager/Analyst
Involved with Oracle/SAP installations (Belgium)
April 1996 - August 2001 Hewlett Packard - various countries
Position: Principal Architect, Senior Global Telecommunications Technical Project Manager, Business Development Consultant
Delivered more than Ten Data warehouses globally from E_2_E BSS/OSS. BI systems Were Oracle / Cognos / Informatica.
Integrated SAP R/3, SAP BW with CVD internally at Sonera and externally at TELIA
Some OOAD involvement.
October 1994 - April 1996 PTT, Bern, Switzerland
Position: Unix/Oracle Project Management Consultant
1994 - January 1995 Royal Mail Property Holdings
Position: Technical Project manager/Consultant
December: 1992 - March 1993 Sun Microsystems U.K.
Position: Senior Systems Manager
September 1992 - December 1992 BT Visual Broadcast Services
Position: Systems Manager
May 1992 - August 1992 Prudential Limited
Position: Contract UNIX Systems Administrator /Oracle DBA
January 1991 - May 1992 Britannia Airways Ltd
Position: Contract UNIX Systems Administrator, Oracle DBA
Summary 1978-1991
Started on IBM mainframe systems before working in Saudi Arabia for three years. On return to England worked mainly as a contractor on HP-UX/Sun Systems/Oracle Rdbms at the outset of OPEN systems in 1984. I have more than 20 Years UNIX/ORACLE systems experience.
August 1990 - December 1990 Arthur Sanderson & Company
Position: Contract UNIX support
1. A level Education 2. Certified Enterprise Architect (2009) 3. BSc in IT 4. BPM certified 5. Trained in ISO 9001:2008 Implementation/Internal Audit 6. BA 101 Business Architecture 7. 32 Years in IT