Sr. Technical Writer
W.F. Baird & Associates Ltd.
Total years of experience :25 years, 11 Months
Participates in the preparation and submission of proposals and qualifications packages for project opportunities, including developing qualification content, editing, proofreading, and final production. Works closely with project managers, technical/administrative staff, and subconsultants to enhance company's business development efficacy. Collaborates with staff in the development of win themes based upon client research and ensures that all required content and materials are included and effectively presented. Assists with technical writing updates for selection of key projects and staff resumes for proposal use. Work across Baird's various global offices and time zones, supporting development of content for the company's proposal project database. Provides strategic guidance on technical content development for branding and marketing. Review of project plans and reports with recommendations for increased impact. Mentorship in technical writing for Technical Resources (guidance, training, etc.), including one-on-one consultation to staff on writing style and editorial best practices.
Internal communications and management of technical content associated with tender and contract documents for client’s Procurement & Contracts (P&C) departments in the United Arab Emirates and Qatar. Primary area of focus is on developing and refining technical work scopes to support P&C efforts in obtaining goods and services (via RFPs and tenders), as well as internal communications and training for user departments. Currently serving an active role in content strategy related to key management initiatives and stakeholder communications. Active duties included the following:
• Working with internal departments to understand and define scope requirements for individual procurement projects; articulating complex scope requirements in written form
• Ensuring that SOWs are accurate, align with other sections of tendering documents, and are in compliance with company’s own standard operating procedures
• Communicating with user departments to forecast upcoming procurement requirements
• Documenting and developing P&C policies and procedures; providing companywide technical writing consultation as needed to technical staff and non-native English language users
• Creating and delivering writing workshops to establish company standards for written material and document preparation
Working under contract for Qatargas (QG) - the world’s leading liquefied natural gas (LNG) provider - developing procedures and operations documentation associated with expansion of upstream assets at its Ras Laffan refinery complex, in compliance with QG Management System guidelines. Duties include the following:
• Modification and revalidation of existing procedures for assets at QG1, 2, 3, and 4, and associated LNG trains (including six megatrains), as well as the Laffan Refinery
• Drafting of new procedures to support the integration of “QG South” (formerly RasGas) operations procedures with “QG North”, in line with the successful 2018 merger of leading LNG producers
• Initiating and participating in review cycles, to include extensive editing of procedural documents, including conferring with company managers, department heads, engineers, and shift supervisors
• Maintaining procedure libraries and templates for documents associated with operational assets
• Making recommendations on editorial style and preferred nomenclature
• Acting as member of Content Development Team on numerous procedures
Technical communications subject matter expert supporting Nuclear Navy/Surface Navy product development (engineering design, manufacture, and test). Regularly participated in work product reviews pertaining to engineering documentation and deliverables. Worked to ensure editorial excellence, on-time delivery, and compliance with SOPs. Provided Company’s engineering department with guidelines on editorial best practices. Developed editorial standards in support of Company’s process improvement and standardization measures. Managed production cycles for technical manuals and provided analytical support, to include technical writing metrics. Procedural writing related to test engineering reports. Authored/published Company-wide editorial style guide for use by Company’s engineering department.
Senior communications officer and writer-editor working in the Chemicals Ventures Management Division, responsible for internal and external communications, public relations, and departmental communications policy related to Saudi Aramco’s downstream petrochemicals joint ventures. Activities include the following:
• Performing critical writing and editorial functions related to the coordination of press releases, media productions, and other internal/external communications for the Sadara Chemical Company (Sadara) joint venture with Dow Chemical and the Petro Rabigh joint venture (Phase II expansion) with Sumitomo
• Writing support and content development for executive-level communications initiatives, including speechwriting and talking points for the Office of the CEO
• Assisting in defining and developing organizational policies and procedures related to company’s chemicals-related communications
• Collaborating with senior management to define and develop case-by-case communication strategy, and to articulate company’s chemicals strategy
• Obtaining stakeholder support from applicable internal departments, including company PR, on all relevant departmental projects
• Leading approval and editorial processes for all official Ventures Management Division business correspondence
• Managing executive projects in response to management directives (e.g., Sadara collateral)
• Providing strategic communications support to Sadara Program Office, as well as to Sadara’s and Petro Rabigh’s respective Board of Directors
• Leading communications support activities for key joint venture events (e.g., conferences)
• Content development and messaging related to renewable energy and CSR initiatives
• Managing Sadara and Ventures Management Division photo archives
• Ongoing proofreading, fact verifications, and content analysis
• Organizing and leading key planning and strategy meetings
Content consultant in support of the Maersk Oil Qatar FDP2012 project team. Duties include technical writing and editorial review of procedural/policy documents and deliverables for areas of project focus, such as Drilling, HSSEQ (HSE), and Finance. Additional special writing projects as needed (e.g., “Incident-Free” initiatives, work breakdown structures, end-process documentation).
Senior-level writing and editing of technical content associated with tender and contract documents for company’s Procurement & Contracts (P&C) departments in the United Arab Emirates and Qatar. Primary area of focus is on developing and refining technical scopes of work (SOWs) to support P&C efforts in obtaining goods and services (via RFPs), as well as involvement in technical reviews of EPC-related documentation. Active duties in this role include the following: Working with internal departments to understand and define scope requirements for individual procurement projects; articulating complex scope requirements in written form; ensuring that SOWs are accurate, align with other sections of tendering documents, and in compliance with company’s own standard operating procedures; participation as team member in EPC task forces (e.g., negotiating/tendering documents with Rolls-Royce for the procurement of compression trains and gas turbines); developing and updating standard formats pertaining to P&C business; communications with user departments on upcoming procurement requirements (via regularly scheduled email notifications); documenting and developing P&C policies and procedures; and providing companywide technical writing consultation as needed to technical staff and non-native English language users.
Proposal writing and editing in the late stages of a bid by Atlanta, GA-based client ACS Government Healthcare Solutions and its subcontracting partners for a contract with Pennsylvania Pharmaceutical Assistance Contract for the Elderly (PA PACE) Program. Worked with organization SMEs and proposal management in providing critical support during Red Team and final folder reviews prior to final proposal deadline.
Subcontract technical-writing assignment for the State of South Dakota’s Medicaid Management Information System. Contract involved in-depth technical writing, copyediting, proofreading, and formatting duties in the preparation of user manuals, tutorials, templates, component specification documents, and other pertinent documentation associated with the IT architecture of the state’s MEDX system. Documents coordinated among writing team through file-sharing software.
Content editing and document preparation for environmental specialist reports related to larger Environmental Impact Statements prepared for the USDA Forest Service.
Provided writing and editorial services in content development, quality assurance editing, version control, and modernization functions associated with chapter revisions of the “DoD Financial Management Regulation”. As writer and editor for DoD Accounting and Finance policy directorates, interfaced regularly with action officers, team leads, staff writers, and subject matter experts to enforce Standard Operating Procedures while ensuring proper grammar, formatting, and Federal Government style. Evaluated contributions from action officers and staff writers via Six Sigma-inspired “scorecards.” Created and maintained weekly performance and activity-tracking spreadsheets.
As a full-time proposal writer, provided consultative support to senior Volt management on executive business development projects and proposal development, including white papers, case studies, industry research, workflow modeling, RFP/RFI analysis, and presentations to key clients regarding Volt’s global IT capabilities and Web-based solutions. Additionally responsible for identifying and developing fresh business communications strategies for each specific RFP opportunity. Deliverables coordinated among team members through file-sharing software (i.e., SharePoint).
Served as a member of company’s business development unit. Responsible for the writing, editing, and researching of proposals, in accordance with RFPs, RFIs, CTEs, and other bid opportunities within Federal, state, and local government, including FAR and DFAR regulated bids. Primary focus on Federal contracts. Analyzed RFPs and RFIs in the creation of compliance matrices and other analysis tools. Coordinated and edited proposal-writing efforts of prime contractors and subcontractors. Managed proposals for multiple projects across multiple media. Responsible for presenting status briefings to senior management.
Full-time Proofreader/Editor to the Executive and Legislative branches of the Federal Government. Performed proofreading, document preparation, and publishing activities for both houses of the U.S. Congress. Duties included daily publishing of the Federal Register, Congressional Record, and other high-priority congressional bills, acts, amendments, articles, and resolutions. Ultimately assigned full-time to the U.S. Senate, in the Senate Office of Legislative Counsel.
Full-time communications coordinator and marketing writer. Coordinated corporate communications and documentation of all client activities. Composed and edited executive summaries and marketing content. Coordinated bulk mailings and faxes in the presentation of merger-and-acquisition opportunities within the international software marketplace. Managed a database of over 60, 000 client contacts in addition to services provided to active clients.
Served as primary quality assurance editor in the production of media transcripts from national TV and radio broadcasts. Regular clientele included ABC News, CNN, and NPR.