Gourav Kumar Gupta

• Sourcing of new clients and managing their real estate portfolio
• Periodic Risk assessment and Potential Returns of existing portfolios of clients
• Advising clients on new real estate deals.

• Managing Client Service Requests, MIS reporting, sorting and filtering data, reducing client service resolution TAT.
• Focusing on revenue generation for Bank, through cross sell of Mutual Funds, Fixed deposits, insurance, equities etc

• Worked as an Associate Relationship Manager, Customer Service & Sales for Corporate Clients of Royal Bank of Scotland (formerly ABN AMRO) from Dec 2009 to August, 2010 and responsible for: -
• Focusing on Client Service resolution, MIS reporting
• Building charts and graphs to showcase client resolution TAT every week
• Worked as Associate Manager for Corporate Segment from June 2008 till Nov 2009.

• Managing relationship with Bancassurance partner, ICICI Bank.
• Cross sell of life & health insurance to ICICI Bank clients.

• Managing existing corporate base of the bank.
• Cross sell of banking products to corporate clients.
• Service the entire Corporate clients