GP Sacramento, IT Help Desk Engineer

GP Sacramento

IT Help Desk Engineer

Khansaheb Civil Engineering

البلد
الإمارات العربية المتحدة - دبي
التعليم
بكالوريوس, Economics
الخبرات
15 years, 10 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :15 years, 10 أشهر

IT Help Desk Engineer في Khansaheb Civil Engineering
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ يناير 2018

• Provide first level contact and convey resolutions to internal users of IT and COINS.
• Escalates unresolved queries to next level of support.
• Tracks, reroutes and redirect IT and COINS issues to correct resources.
• Sets-up subcontractor and supplier repository in COINS.
• Solve Basiic Technical Problems in IT/COINS and provide support in all areas.

Document Controller في Khansaheb Civil Engineering
  • الإمارات العربية المتحدة - دبي
  • مايو 2016 إلى يناير 2018

• Controls issuance of document numbers, including maintenance of proper document registers for the whole construction project.
• Receives and registers Client provided document including in-house generated document.
• Ensures proper document classification, sorting, filing and proper archiving.
• Performs document quality check in accordance to Company document control procedures.
• Reviews completeness of documentation and prepares document transmittals.
• Prepares project reports, as may be required

Life Insurance Agent في Metlife
  • الإمارات العربية المتحدة - دبي
  • يونيو 2015 إلى ديسمبر 2015

-seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.
- interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured and discuss any existing coverage.
- explain features, advantages and disadvantages of various policies to promote sales of insurance plans.
- monitor insurance claims to ensure they are settled equitably for both the client and the insurer.
- develop marketing strategies to compete with other individuals or companies who sell insurance.

Collections Officer في Banco De Oro Universal Bank
  • الفلبين
  • يناير 2014 إلى يونيو 2014

Remind clients with past due payments on their responsibility thru SMS, e-mail and phone calls.
Examine delinquency reasons of past due account and provide resolution for technical past due accounts.
Responsible for the evaluation of past due portfolio and assures that total delinquency rate of assigned bucket is maintained at a minimum and acceptable level.
Davao Cash & Clearing Center

Head في Philippine National Bank
  • الفلبين
  • مايو 2011 إلى ديسمبر 2011

Monitoring of Over-all operations of Davao Cash & Clearing Center
Monitoring of Clearing Operations and daily cash requirements and excess CIV’s. South Mindanao Area Branches.
Bank’s Liaison to Central Bank’s Regional Office.
Approving of transactions beyond Teller’s limit.
Act as Accountant/Bookkeeper and Cashier for the Cash & Clearing Center

Operation Specialist في Philippine National Bank
  • الفلبين
  • أبريل 2009 إلى أبريل 2011

Monitoring branch expenses and income
Monitoring and zeroing out of branch floats
Maintaining subsidiary ledger on temporary and contingent accounts and reconciliation of said accounts versus branch books.
Conducting Inventory on Stationaries and Supplies and Furnitures and Fixtures
Preparation of payables
Assisting internal/external auditors with queries.
Preparation of Monthly/Quarterly and Year-end Reports.
Cross-selling of Bank Products

Financial Management Specialist في Philippine National Bank
  • الفلبين
  • فبراير 2007 إلى يناير 2009

Verifies signatures on check encashments.
Processing of Time Deposits Placements and Termination
Processing of Remittances (advise and pay or account opening)
Processing of Trust Deposits and Treasury related transactions
Handling and processing of Corporate Accounts concerns (e.g payroll)
Processing of Remittances
Cross-selling of Bank Products
Assist the Sales and Service Head on variety of business roles.

Service Associate في PHILIPPINE NATIONAL BANK
  • الفلبين
  • فبراير 2005 إلى فبراير 2007

Attends to client’s needs: deposits, withdrawals and queries.
- Turns-over to the Branch cashier excess cash and balances cash on hand.
- Prepares/run-ups total transactions for the day and validate other teller’s transactions.
Cross-selling of Bank Products
Performs other duties as may be assigned from time to time.

الخلفية التعليمية

بكالوريوس, Economics
  • في Ateneo de Manila University
  • مارس 2003

As a student and a scholar in Ateneo de Manila University, I was enthusiastic not just in my studies (AB Economics) but also in extra-curricular activities. I was active member of the Cervini-Eliazo Resident Student Organizations both as an officer of the Dorm Choir and COSAI (Committee on Social Awareness and Involvement). I was also part of the CERSA-COMELEC. In addition to this, I was also on the executive board of Academic Assistance Group of the school.

الثانوية العامة أو ما يعادلها, Highschool Diploma
  • في Arturo Eustaquio Memorial Science High School
  • مارس 1999

Class Valedictorian and Leadership Awardee

اختبارات بيت.كوم

IQ Test
IQ Test
Score 72%

Specialties & Skills

Financial Accounting
Collections
Cash Management
Customer Service
Problem Solving
ACCOUNTING
CASHIER
CUSTOMER RELATIONS
INVENTORY MANAGEMENT
PAYABLES
PAYROLL PROCESSING
TREASURY

اللغات

الانجليزية
متمرّس

الهوايات

  • Music and Basketball
    • Earned consistent commendations for exemplary service delivery. • Recognized for ability to quickly establish rapport with customers, up-sell products and build a loyal clientele. • Proved the ability to multitask, handle crowds, resolve customer issues and excel within a demanding, high-volume setting.