Human Resources Executive
Cavendish Maxwell
Total years of experience :21 years, 8 Months
Act as the first point of contact for HR-related queries from employees and external partners whilst
working directly with the HR Director/Manager on key regional HR improvement projects.
• Support the recruitment process by setting up interviews and corresponding with prospective
employees in a timely manner.
• Facilitate the onboarding and induction process for new hires - prepare offer letters, employment
contracts, confidentiality agreements, etc.
• Act as the point of contact for all visa processing requirements and update and submit new
applications, renewals and cancellations for employees’ residence and labour visa.
• Act as the point of contact for all medical insurance queries and liaise with the medical insurance
partner on behalf of the company.
• Monitor the probationary period of each employee and support the company performance
appraisal, promotions and remuneration review cycles.
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• Manage settlements and offboarding / exit formalities procedures with appropriate feedback /
follow-up for employees leaving the business.
• Manage payroll and support the Finance department with the Wages Protection System (WPS)
process.
• Prepare End of Service Benefit (EOSB) for employees as per the UAE labour law.
• Full administration of absence management - employee leaves such as annual, sick, unpaid,
maternity/paternity and study.
• Prepare document required by the employees such as salary letters, no objection certificates,
salary transfer letters, employment reference, experience letters, increment letters etc.
• Maintain records and monitor all the issue and expiry dates of tenancy contracts, trade licences,
employees and company’s membership and subscriptions, employees’ passport, visa, labour card,
Emirates ID and medical insurance.
• Support the RICS and RERA membership applications and monitor renewals and cancellations
process.
• Act as the point of contact for the company’s IT requirements and monitor and record company
assets.
• Support Marketing and Office Management as and when necessary e.g. ordering of business
cards, brochures, clients’ greeting cards etc.
• Make requested hotel and flight bookings for staff members and record and allocate costs
appropriately.
• Full management of the HR system and maintain and update files and records to ensure that all
required documents are collected and filed appropriately.
Assisted General Manager in any other activity that he may assigned and providing both clerical
and administrative support to every department.
• Used content management systems such as GP and Matrix to maintain and update internal
databases.
• Handled inventory and ordered office supplies needed.
• Managed the internal and external mail systems which were very vital to the interest of the company
such as customer inquiry, supplier quotation, local purchase orders and business correspondence
through fax, emails and couriers.
• Liaised with colleagues and external contacts to book travel and accommodation.
• Recruited staff - this includes preparing job adverts, checking application forms and shortlisting for
interview schedules.
• Administered payroll and maintained employee database records.
Managed the CEO’s calendar and appointments to the highest standards of professionalism.
• Provided secretarial assistance e.g. drafting/sending emails, receiving post and coordinating with
specific departments or units on the CEOs behalf.
• Sourced MIS reports from individual teams and ensuring that these reach the CEO at the right time
every month.
• Managed the company's lobby area. Greets and directs all visitors, including vendors, clients, job
candidates and customers.
• Screened telephone calls, scheduled interview, conducted internet research to locate potential job
candidates and maintained employee database records.
Provided and assisted clerical support for the sales staff pertaining to administrative matters and
daily sales support, stock statement reports and procedures.
• Assisted Sales team in vehicle sales functions including opening sales orders, booking VIN
numbers, releasing and transferring sites for VIN numbers, notifying cars and maintaining
documentation.
• Provided information on vehicle availability to SEs and monitored vehicle movement status.
• Handled Sales Orders/Return Order issues and created credit memos such as refund, transfer and
billing cancellation.
• Invoiced and created workflow for bank credit blocked and PDC customers.
Assisted Sales Staff in creation of purchase orders, preparing quotation and invoices.
• Assisted the Manager in preparing and sending communication to principals, vendors and
customers; in leave planning, tracking on extension; in budgeting/various new project’s document
preparations and report presentations.
• Handled and monitored demo vehicle movements and responsible in proper maintenance and
services of the demo vehicles.
• Coordinated with PDI section/Sales Administration for preparation and delivery of vehicles and
keep on track the unit status for delivery on a daily basis.
• Stationary control, daily expenses, scrutiny before forwarding to the Manager.
• Monitored and recorded daily telephone calls and walk-in clients.
• Responsible in receiving, releasing, recording and controlling of all new vehicles (in & out) and its
VCC (custom paper).
• Monitored the issuance and renewal of vehicle/parts insurance & petrol/salik card application.
• Received all types of payments such as cash, cheque or credit card.
• Prepared receipts or invoices under the account of cash, warranty, internal or credit.
• Issued gate pass or delivery note to the customers for their vehicles maintained or repaired.
• In-charged on petty cash fund and responsible to deposit all daily collections to the bank;
preparation and submission of 2nd set bank documents and collection of cheque’s bank payment
(LPO).
• Calculated material/repair charges; record the amount of payment and close the repair orders in
the computer system.
• Tracked purchased or serviced vehicles in a database and update the customer’s service history.
Graduated
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