GRACEDY MANALANG, Sales Representative

GRACEDY MANALANG

Sales Representative

ZARA /DUBAI HOLDING GROUP

Location
United Arab Emirates - Abu Dhabi
Education
Diploma, tourism
Experience
8 years, 5 Months

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Work Experience

Total years of experience :8 years, 5 Months

Sales Representative at ZARA /DUBAI HOLDING GROUP
  • United Arab Emirates
  • March 2010 to October 2011

ZARA /DUBAI HOLDING GROUP (Abu Dhabi, UAE)
March 28, 2010 - October 30, 2011
(6 months training as a merchandiser)

JOB DESCRIPTION: ➢ Greet with the smile all the customer entering to the store
➢ Arranging all the items in the displaying area
➢ Know all your competitors
➢ Entertaining and persuading customers regarding the products that we are selling
➢ Assist customers with their inquiries and other shopping need
➢ Project courtesy for better customer service
➢ Know all your product knowledge
➢ Always replenish the missing size of the items

Front Desk Officer/ Telephone Operator, I at THE GRAND BOULEVARD HOTEL
  • Philippines
  • July 2005 to January 2010

THE GRAND BOULEVARD HOTEL (Roxas Blvd. Manila, Philippines)
July 17, 2005 - January 15, 2010
JOB DESCRIPTION: As a Front Desk Officer/ Telephone Operator, I am an important member of the team. I would have the most contact with the customer during their dining experience, to entertain different people from walks of life to meet the needs of guest. It is essential that I should be polite and courteous when I welcome them into the dining room, and remember to always thank them when they leave. Any queries or question a customer may have, which you cannot answer, should be passed on to a supervisor.

➢ Welcome/Greets guest upon entering the promise.
➢ To meet the needs of the guest.
➢ To make them relax and enjoy the facilities.
➢ Prepares a written report of significant data and submit it to the resident manager and immediate supervisor as required.
➢ Report all guest complaints or comments to immediate supervisor.

food attendant at TGI FRIDAY'S RESTAURANT
  • Philippines
  • February 2003 to March 2005

TGI FRIDAY'S RESTAURANT (Quezon Avenue, Philippines)
February 01, 2003 - March 26, 2005
JOB DESCRIPTION:
➢ Entertain guest's queries and complains.
➢ Handles food safely and appealingly for serving the guest.
➢ Maintaining the ambient atmosphere of the restaurant.
➢ Always good and satisfying service offer to all the guests.
➢ Always give pleasant and warm farewell to the guest and inviting them to return.
➢ Performs other tasks, duties and responsibilities as may be assigned by the immediate supervisor.

Sales Assistant at SM MANILA PHILIPPINES
  • Philippines
  • March 2003 to January 2004

SM MANILA PHILIPPINES
Sales Assistant - March 2003 to 2004
JOB DESCRIPTION:
➢ Display merchandise and suggest selection to customer by emphasizing quality, style or utility of articles.
➢ Assist in coding and price marking of merchandise for sale on floor.
➢ Inform supervisor for equipment breakdown or adjustment required.
➢ Assist in other areas of store as assigned.

Education

Diploma, tourism
  • at LYCEUM OF THE PHILIPPINES UNIVERSITY
  • October 2003

➢ LYCEUM OF THE PHILIPPINES UNIVERSITY Bachelor of Tourism

High school or equivalent,
  • at NATIONAL HIGH SCHOOL
  • March 1994

➢ BS NATIONAL HIGH SCHOOL

Specialties & Skills

Marketing
Product Knowledge
CUSTOMER SERVICE
FOR SALE
FRONT DESK
SALES ASSISTANT
TELEPHONE

Languages

English
Intermediate

Memberships

Iglesia ni kristo
  • christian brotherhood
  • January 1981

Training and Certifications

receptionist (Training)
Training Institute:
paving the way from school to career
Date Attended:
April 2003