spa therapist
Hilton
Total years of experience :22 years, 11 Months
Trainer
in charge of the slimming, laser and spa treatments, SOP's, services and head of training department .
skin consultation for clients
training staff on new facials and machines,
electrolysis
LHR
skincare
hydrafacial
deep tissue
aromatherapy
waxing
body wraps and scrubs
trainer and instructor in the following fields:
-skincare
-laser hair removal
-advanced skincare
-beauty instructor for the following courses in makeup, skincare, business, permanent makeup .
-working with deadlines, sales target and motivational self-created learning material .
-created 3 ITEC book for the academy following the international standards in beauty, make up and advanced makeup.
Responsibilitiesu**
• Built and maintained excellent relations with clients, leveraged networking skills to acquire more clients and developed business for the center.
• Rendered support to the center management in ensuring daily operations ran smoothly by performing admin and customer service tasks as needed.
• Employed various beauty techniques and processes in line with customer requirements viz. facials, laser emax etc; gave customers a complete make-over and used brands like Makeup Forever, Mac and Kryolan.
• Regarded as expert in utilizing various equipment viz. Clarins, Shiseido, Natura Bise, Octoline, Derma roller SRS and Dermatude machine as well as Meso pen for facials.
• Worked as Lead Skin Therapist involved in advanced aesthetic treatments for specific requirements from clients.
• Oversaw various processes like laser hair removal, dermabrasion, peels, oxygen facial.
• Conducted training sessions for new and existing team members on various treatment procedures and products
Responsibilitiesu**
• Interacted with clients to understand their specific requirements regarding the spa services and recommended services / procedures.
• Enhanced clientele for facials and products thereby bringing in new business and additional revenue.
• Rendered massage therapy (deep tissue, aromatherapy, body scrubs and wraps) based on specific requirements of clients.
• Provided information to clients on various types of massages and suggested appropriate massage therapies for individual clients.
• Detailed massage procedures to clients and explained the use and advantage of oils, creams and products used during massage.
• Maintained updated records of clients regarding number of visits, procedures opted for, medical history (if required) etc.
Responsibilitiesu**
• Maintained regular interaction with clients, followed up with clients for appointments, promotional offers and service feedback.
• Performed procedures like IPL hair removal, oxygen treatment, micro-dermabrasion, facial and massages.
• Assisted team members in performing makeup for clients attending special events, weddings, receptions, theme parties and get-together etc.
Responsibilitiesu**
• Imparted training to beauticians and salon owners on new techniques of personal care as well as implementing new styles/ concepts for the salon.
• Involved in managing time sheets, tasks, orders and stock to ensure unhindered daily services.
Itec massage therapy diploma
ITEC MAKEUP
Bridal makeup artistry and special occasion makeup makeup trainer and TV makeup