Gretta Mazraani, Operations Manager.

Gretta Mazraani

Operations Manager.

Caramel Catering Company.

Lieu
Liban - Beyrouth
Éducation
Baccalauréat, Licence political sciences and administration
Expérience
17 years, 1 Mois

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Expériences professionnelles

Total des années d'expérience :17 years, 1 Mois

Operations Manager. à Caramel Catering Company.
  • Koweït
  • février 2014 à avril 2016
HR Manager à Abdullah Buarki GCC
  • Koweït - Hawali
  • novembre 2011 à janvier 2014

-Recruiting, training and motivating staff.
-Controlling the training and development of employees
-Computer skills:
a.Knowledge of computers and its various software’s & Internet. Good knowledge of working with components like fax, Printer, copier etc…

-Customer Service, Complaints.

-Staff Training's (products, services, sales & supervisors).

Sales and Marketing Manager. à Opera Catering Company
  • Koweït - Al Koweït
  • mars 2010 à juin 2011

As per Sales and Marketing Manager Role.
-Planning and implementation of exhibitions and major events.
-Preparation and execution of PR campaigns for venue properties
-Implementing best practice procedures with regards to events, marketing, sales and public relations.
-Public Relations, Marketing and Sales experience.
-competent with P&L accounts, forecasting, budgeting and controlling costs.
-Strong organizational and communications skills.
-Recruiting, training and motivating staff.
-Controlling the training and development of employees.

Restaurant Manager à Al-Shaya Company
  • Koweït
  • novembre 2008 à janvier 2010

As Per Manager Role.
•Highly motivated and extremely confident.
• managing the business with a ‘hands on' approach.
•Team player with the confidence to take the lead, guide and educate other departments when necessary.
•Ability to maintain consistency with regards to product and service throughout our venue.
•Strong relationship builder with existing and prospective clients.
•Ability to perform under pressure.

Restaurant Manager à MMC Catering, Lenotre Restaurant
  • Koweït
  • mars 2001 à novembre 2008

As Per Manager Role.
•Attend meetings with the project management/operations development team to ensure all aspects of the openings are developed in conjunction with the marketing calendar.
•Oversee the day to day running of the sales and marketing department.
•Attend weekly meetings with all F&B departments.
•Planning and coordinating menus.
•Maintaining and increasing standards of customer service.
•Maintaining high standards of quality control, hygiene, and health and safety.
•Checking stock levels and ordering supplies.

Assistant F&B Manager à Grand hotel Kadri
  • Liban - Bekaa
  • août 1997 à novembre 1999

As Per Manager Role.

Éducation

Baccalauréat, Licence political sciences and administration
  • à Lebanese University
  • septembre 1998

Licence political sciences and administration

Specialties & Skills

Team Management
Cstomer Srvice
Computer knowledge
Team Leader

Langues

Arabe
Expert
Français
Moyen
Anglais
Expert

Loisirs

  • Reading,traveling,sports........