جورج عواد

 Handling Cisco Webex customers complex issues, technical problems and resolving it.  Troubleshooting Cisco Webex technical issues.  Collaborating with customer on different platforms email, chat, and phone.  Handling job queues, tasks, staff, and tickets management.  Managing escalations.  Coaching team members and providing technical guidance.  Acting as team leader and supporting the team on daily basis.  Providing organizational and administrative support to engineers.  Reviewing the team tickets administratively and technically.  Providing technical trainings as per my strong IT knowledge.

 Managing and creative director of all DR productions.  Creating various kind of visuals and animations for social media, commercials, film, and TV.  Technical support and training for different courses in VFX, Animation, IT, & Video Production.  Directing and supervising various projects, media, and creative works.  Producing videos and digital content for various industries.

 Responsible on procurement inside Jordan and Syria.  Procurement tracking and monitoring and document archiving.  Tendering for medical equipment and medications.  Preparing Invitation to Bid (ITB), Request for Quotations (RFQ), Request for Proposals (RFP) and other bidding documents calling for the supply of goods, works and services on competitive basis ensure full compliance of procurement activities based on rules, regulations, policies.  Support the management of the procurement processes for the supply of goods, works, and services for different projects.  Managing bidding processes, bid evaluations, supplier selections and prepare submissions seeking approval for the contract award.  Organize procurement activities relating to request for proposals, sealed bids, and price quotes.  Working in close collaboration with the operations, programme, and projects staff in for resolving procurement-related issues.

Creating visual effects and 3D animations for media, commercials, film, and TV.
• Designing curriculums for 3D and visual effects courses.
• Technical support and training for different courses in 3D and Visual Effects.
Instructor - Geneva Academy for Computer Studies

 Creating visual effects and 3D animations for media, commercials, film, and TV.  Designing curriculums for 3D and visual effects courses.  Technical support and training for different courses in 3D and Visual Effects.

Built a new fleet management system (advanced excel sheet, forms, logbook) to
monitor fuel consumption, organize trips and passengers.
• Created a new asset management system (advanced excel sheet, forms) to monitor
and control the asset with correct process of registering, labelling, and issuing.
• Supervising the logistics assistant and provide support and training on how to manage
fleet and asset within the organization.
• Following up and supporting the team in procurements and daily logistics issues.
• Preparing Invitation to Bid (ITB), Request for Quotations (RFQ), Request for Proposals
(RFP) and other bidding documents calling for the supply of goods, works and services
on competitive basis ensure full compliance of procurement activities based on rules,
regulations, policies.
• Support the management of the procurement processes for the supply of goods, works,
and services for different projects.
• Managing bidding processes, bid evaluations, supplier selections and prepare
submissions seeking approval for the contract award.
• Organize procurement activities relating to request for proposals, sealed bids, and price
quotes.
• Working in close collaboration with the operations, programme and projects’ staff in for
resolving procurement-related issues.

 Built a new fleet management system (advanced excel sheet, forms, logbook) to monitor fuel consumption, organize trips and passengers.  Created a new asset management system (advanced excel sheet, forms) to monitor and control the asset with correct process of registering, labelling, and issuing.  Supervising assistants and provide support and training on how to manage fleet and asset within the organization.  Following up and supporting the team in procurement and daily logistical issues.  Preparing Invitation to Bid (ITB), Request for Quotations (RFQ), Request for Proposals (RFP) and other bidding documents calling for the supply of goods, works and services on competitive basis ensure full compliance of procurement activities based on rules, regulations, policies.  Support the management of the procurement processes for the supply of goods, works, and services for different projects.  Managing bidding processes, bid evaluations, supplier selections and prepare submissions seeking approval for the contract award.  Organize procurement activities relating to request for proposals, sealed bids, and price quotes.  Working in close collaboration with the operations, programme, and projects staff in for resolving procurement-related issues.

 Managing procurement and logistics for different programme and projects including agriculture, infrastructure, activities, PSS, and WASH in Amman and Zaatari Camp.  Sourcing and market research for materials, services, and updating the vendor database with the suppliers information.  Managing procurement using HELIOS Humanitarian Supply Chain Software.  Supporting the logistics officer in managing fleet and drivers.  Planning support for procurement requests.  Preparing Invitation to Bid (ITB), Request for Quotations (RFQ), Request for Proposals (RFP) and other bidding documents calling for the supply of goods, works and services.  Managing bidding processes, bid evaluations, supplier selections and prepare submissions seeking approval for the contract award.  Correspond with vendors regarding prices, product availability, and delivery. And make sure all the procurement process is moving smoothly and on time.

 In charge of Logistics, Procurement, and security for Zaatari and Azraq Camps.  Supervising and managing fleet, drivers, and Syrian volunteers and workers.  Procurement tracking and monitoring and document archiving.  Preparing Invitation to Bid (ITB), Request for Quotations (RFQ), Request for Proposals (RFP) and other bidding documents calling for the supply of goods, works and services on competitive basis ensure full compliance of procurement activities based on rules, regulations, policies.  Support the management of the procurement processes for the supply of goods, works, and services for different projects.  Managing bidding processes, bid evaluations, supplier selections and prepare submissions seeking approval for the contract award.  Organize procurement activities relating to request for proposals, sealed bids, and price quotes.  Working in close collaboration with the operations, programme, and projects staff in for resolving procurement-related issues.

 In charge of Logistics and Procurement for Zaatari Camp.  Procurement tracking and monitoring and document archiving.  Preparing Invitation to Bid (ITB), Request for Quotations (RFQ), Request for Proposals (RFP) and other bidding documents calling for the supply of goods, works and services on competitive basis ensure full compliance of procurement activities based on rules, regulations, policies.  Support the management of the procurement processes for the supply of goods, works, and services for different projects.  Managing bidding processes, bid evaluations, supplier selections and prepare submissions seeking approval for the contract award.  Organize procurement activities relating to request for proposals, sealed bids, and price quotes.  Working in close collaboration with the operations, programme, and projects staff in for resolving procurement-related issues.  Supporting fleet manager.  Supporting the asset controller.  Managing Amman office warehouse.

 Technical support and training for different computer courses (3ds Max, ICDL, Computer Maintenance, Typing).  Designing curriculums for different computer courses.

(Students Union, Internet and Computer Club, Technology Club) January 2007 - June 2011

 3ds Max instructor (fundamentals and advanced courses).  Designing curriculums for different computer courses.