It Technician
Executives Hotel
مجموع سنوات الخبرة :11 years, 2 أشهر
I’m handling Hardware and software individually /Team.
Maintain, installing, & troubleshooting of Servers and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations. (i.e., Opera server, windows applications, Windows OS, Tally ERP, Open office, mail client configuration etc.)
Trouble Shooting of Hardware such as Printers, Scanners, Network Switch, Modem, Router etc.
Works with vendors to assist support activities
I was Handling 1 collection centre of HDBFS and 60 Branches in north zone, through remotely or coordinating with the engineers and vendors.
Provided IT infrastructure support and troubleshooting of remote locations clients through Net Meeting, mstsc, VNC and telephonic.
Handled day to day internal calls related to application incidents & problems.
Mozilla Thunderbird and MS Outlook
Troubleshooting of Thunderbird and MS Outlook issues on client Level.
Troubleshooting handheld devices like IPhone, Blackberry, and Smart Phone etc.
Manage workload, report on status and proactively escalate issues
Installation and configuration of all enterprise desktop applications.
Worked on Net Meeting, Team Viewer, Windows Remote Assistance, VNC and Remote Desktop Connection
Applied all the patches related to the applications on server.
Ensured ID Creations and configuration on Clients PC’s
Troubleshooting of Network Related problems.
Manage the Local Area Network. ETC
Server Infrastructure 2008
Hounurs in Urdu