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Gurleen Kaur, Engineer - IT Quality & Assurance Testing

Gurleen Kaur

Engineer - IT Quality & Assurance Testing ·Mercer

India

Bachelor's degree, Information Technology

Work experience

Total years of experience: 3 years, 3 months

Engineer - IT Quality & Assurance Testing

January 2024 - November 2024

Mercer

Delhi, India

January 2024 - November 2024

Company industry:
IT Services
Job role:
Information Technology

Engineer - IT Quality &Assurance Testing

January 2024 - November 2024

Mercer Consulting

Gurgaon, India

January 2024 - November 2024

• Designed, developed, and executed manual test cases to ensure software functionality
• Conducted regression, smoke, sanity, and functional testing for web and mobile applications
• Prepared Requirement Traceability Matrices (RTM) to ensure comprehensive test case coverage across all
project requirements that helped in reducing post-production bugs by 30%
• Successfully implemented & managed automated test scripts for web applications utilizing Javascript & Play
wright Framework
• Conducted cross-browser automation tests to ensure compatibility and performance of web applications
• Collaborated with development teams to identify, replicate, and report issues using Jira & ADO, ensuring
timely tracking and resolution of defects
• Led User Acceptance Testing (UAT) with end-users, collecting feedback and implementing adjustments based
on business requirements
• Experienced in GUI, functional, usability, and browser compatibility testing to ensure optimal user experi
ence across platforms
• Prepared and maintained detailed test reports and documentation for client reviews, ensuring transparency
and clear communication of testing progress
• Contributed to enhancing the testing process by identifying opportunities for test automation in future projects
• Solid understanding of testing principles, including verification, validation, testing levels, and techniques

Company industry:
Business Consultancy Services
Job role:
Information Technology

Senior ImplementationAnalyst

May 2023 - December 2023

Mercer

Gurgaon, India

May 2023 - December 2023

• Conducted end-to-end testing across 50+ projects, identifying & resolving critical issues to ensure quality
deliverables
• Worked on multiple projects focused on testing software reliability & functionality, ensuring seamless per
formance across platforms
• Identified over 200 software defects, significantly enhancing the overall user experience & application stability
• Developed & executed detailed test cases for both functional and non-functional requirements, ensuring com
prehensive test coverage
• Actively participated in daily scrum meetings with the development team, providing consistent updates on
testing progress, blockers, & defect resolution
• Identified and reported critical defects during the testing phase, collaborating with developers for prompt
resolution. Utilized Jira & ADO for defect tracking and ensured issues were fully resolved before release
• Led User Acceptance Testing (UAT) with stakeholders, validating product functionality against business re
quirements, and worked with product owners to align on user expectations
• Extensive experience in bug tracking and defect reporting using tools such as Bug Tracker, Jira & ADO, en
suring issues were tracked and resolved effectively

Company industry:
IT Services
Job role:
Information Technology

ImplementationAnalyst

September 2021 - April 2023

Mercer

Gurgaon, India

September 2021 - April 2023

• Possess strong knowledge of manual testing concepts & hands-on experience applying Software Develop
ment Life Cycle (SDLC) & Software Testing Life Cycle (STLC) methodologies to ensure quality deliverables
• Gained significant experience working with the Agile methodology, actively participating in daily scrum
meetings to provide updates on testing progress, blockers, and key findings
• Collaborated with ANZ clients on the Superannuation Scheme, performing testing on critical applications
such as Superb and Sonata, ensuring compliance with regulatory and business requirements
• Conducted comprehensive letter and email testing, ensuring that all automated communications (e.g., mem
ber statements, notifications) were generated accurately and reflected the correct user data
• Worked closely with developers to clarify requirements and defect reproduction steps, ensuring clear com
munication and timely resolution of issues

Company industry:
IT Services
Job role:
Information Technology

Education

Guru Tegh Bahadur Institute of Technology

August 2021

August 2021

Bachelor's degree, Information Technology

India

GTBIT, IP University

January 2021

January 2021

Bachelor's degree, Information Technology

India

RPVV, CBSE

January 2017

January 2017

High school or equivalent, Science

India

RPVV, CBSE

January 2015

January 2015

High school or equivalent, 10th class

India

Skills

JavaScript
Intermediate
JavaScript
Intermediate
Java
Intermediate
Java
Intermediate
Playwright
Intermediate
Playwright
Intermediate
Selenium
Intermediate
Selenium
Intermediate
Agile methodologies
Expert
Agile methodologies
Expert
Functional Testing
Expert
Functional Testing
Expert
Regression Testing
Expert
Regression Testing
Expert
SDLC
Expert
SDLC
Expert
STLC
Expert
STLC
Expert
SAFETY ASSURANCE
Intermediate
SAFETY ASSURANCE
Intermediate
MANUAL TESTING
Intermediate
MANUAL TESTING
Intermediate
TEST CASE
Intermediate
TEST CASE
Intermediate
DEFECT TRACKING
Intermediate
DEFECT TRACKING
Intermediate
COMPUTER PROGRAMMING
Intermediate
COMPUTER PROGRAMMING
Intermediate
REGRESSION ANALYSIS
Intermediate
REGRESSION ANALYSIS
Intermediate
USER ACCEPTANCE TESTING UAT
Intermediate
USER ACCEPTANCE TESTING UAT
Intermediate
TEAMWORK
Intermediate
TEAMWORK
Intermediate
SMOKE TESTING
Intermediate
SMOKE TESTING
Intermediate
FUNCTIONAL TESTING
Intermediate
FUNCTIONAL TESTING
Intermediate

Languages

English

Intermediate

Hindi

Native Speaker

Punjabi

Expert