Operations Manager
NMC
Total des années d'expérience :23 years, 6 Mois
Hospitality Operations & Catering Managements services.
Heading a team of up to 100 personnel and responsible for their work assignments; scheduling, performance review, disciplinary action and long-term career planning, development & promotion.
Preparing duty roster for Supervisors, Duty Officers and Drivers.
Monitoring day-to-day operations and resolving Airlines related queries.
Implementing & monitoring policies & procedures of the company.
Maintaining man minutes of tasks carried out by staff members.
Generating reports on daily, weekly & monthly, F&B wastage, requisition & purchase order.
Forecasting Airlines catering load for kitchen and monitoring the KOT
Role: Worked in the position of Duty Manager Operation’s TAJSATS in-flight catering.
Responsibility:
Got promoted and transferred as Duty Officer from Mumbai to Chennai on 01 Sep 1999 and later got promoted as Duty Manager in the year 2003 and continued till 2004.Before Sabena Airlines commenced its operation from Chennai in year 1999, I was chosen and selected for training in Brussels, I had undergone enhanced Training in Brussels, which includes studying of loading plans of all of all types of aircraft / Ramp safety at the apron area / Security measures etc.
→ 2007 - 2008 MBA (Hotel Mgt): Distinction in MBA in Hotel Management from IBMR (Institute of Business Management and Research) from Bangalore.
→ 1993-1995 BA: (Bachelor of Arts) in English from Andhra University.
→ 1992-1993: Diploma in Hotel Reception and Book-keeping from food craft institute of Chandigarh.
→ 1990-1992 ICSE (XII): S E Railway, Higher Secondary School Kharagpur, West Bengal. (1992)
Remained active participant in Tracks and fields and won many madels growing up in school