Key Account Manager
MakeMyTrip
Total years of experience :10 years, 8 Months
I am handling a portfolio of hotels, resorts and adventure clubs in the southern and western India with a monthly revenue jf INR 18 cr. with ancillary revenue of INR 10 lakhs per year.
- Worked with the BDM to develop and execute flagship programs to drive pipeline & close deals
- Made cold calls and identified prospects in the software services and product companies to grow the business.
- Generated monthly revenues of INR 25, 00, 000/- by direct sales calls, direct mail campaigns and online sessions.
- Trained new sales members and helped them achieve weekly/monthly targets with 100% active sales folks in month one.
- Doubled the sales targets consecutively for 9 months and clocked a total revenue of INR 22, 500, 000/-
- Owned the full sales cycle from identifying prospects to onboarding the developers.
I worked as a Senior Area Manager for property sales in India and Middle East.
- Managed a supply team of 5 managers across the designated geography.
- Developed unique ways to grow the business and planned ahead for business continuity.
- Identified and developed new market opportunities and owned the supply plan for the designated region there by
meeting and exceeding the business plans and goals.
- Co-ordinated and followed up with all cross-functional teams that helped in strengthening the relationships with
existing/new business partners and other relevant stakeholders.
- Managed and maintained inventories for small, medium and large properties.
- Responsible for both strategic and tactical initiatives related to revenue maximization and performance of the onboarded
listings.
- Hired a sales team of 10 members to build the offline payments business (Wallet, UPI, QR, Movies) for Bengaluru region.
- Successfully improved the onboarding target, transactional target and growing the monthly payments volume to the tune
of INR 15 cr.
- Strengthened the inventory of movies business of 10, 000 seats across Karnataka region by adding 25% to the overall
portfolio.
- Primary point of contact for offline merchants of Paytm for new merchant acquisitions, integrations, pricing negotiations,
key account management and ATL/BTL activities for medium and large enterprise accounts.
- Partnered with corporates, production houses, advertisement agencies and national restaurant chains and improved the
overall payments business with a growth of 200% in the first year.
- Advised and influenced top brands like PVR, Inox, Gopalan Cinemas for growing their accounts on digital platforms.
- Prospected, identified and onboarded restaurant partners and responsible for product deployment, troubleshooting and
after sales servicing of all partner restaurants.
- Managed end-to-end client relationship including pitching, negotiation, contracting, billing / invoicing, payment
collection, graphic design support (with the help of the Graphics Team), campaign activations, result tracking and
troubleshooting.
- Worked closely with the Sales Head and successfully launched multiple cities for online ordering.
- Generated high orders for partner restaurants by by working on various projects, ATL/BTL activities and online/offline
marketing campaigns.
- Retained the top key accounts in the region by offering the best solutions for continued business growth.
responsible for sales for Canadian and Australian PR visas.
Responsible for operations of the front desk for a 126 keys property.
Marketing and Sales.
Bachelor's degree in hotel management with specialization in front office.
